빌라 침브로네(Hotel Villa Cimbrone)

Non so se sia gestito dall'hotel, è comunque inaccettabile con ingresso a pagamento nel parco e con i prezzi elevati del bar un servizio pessimo, cameriere maleducato, tempi lunghi... Sono andata a prendere io la granita, che stava sul banco in attesa...

The location of the Villa is great but the experience we had could be called “ a tourist trap”. The service is below average for a five star hotel and drinks and food are largely overpriced. The delivery of luggage is not included in the room rate and parking is charged at 35 euros extra per night . The Michelin Restaurant does not have the level nor the service of one star restaurant . A glass of Italian sparkling wine is charged 20 Euros and dishes do not have a sustainable level trough out the full menu. Patisserie is fine but some dishes are poor ie Bacala and the Pasta in the 7 dishes menu. The hotel is disorganized and is welcoming weddings and. group diners on the same premises as individual travelers.

The overall ambiance of the property can't be beat. We held our daughter's wedding there, and it was a dream come true. Staff are extremely pleasant and accomodating. Facilities top notch. The only negative is they charge a fee to get baggage to/from the drop off point to the hotel, which is about a 10 minute walk. For the nightly cost of the accomodation, I believe this shoud be included.

The Villa was absolutely beautiful as were the grounds. We enjoyed a spectacular view of the coast, providing a romantic get away.

Rooms not up to the standard of what they said about the hôtel,plus the air condition are not working so they suggest we put a standing fan. Not very professional at all. Gardens are very nice. Not advisable for children. A experience for 1 night only

I am writing this review as we are leaving this incredible place after one week. We have stayed in many five-star accommodations around the world, but this place particularly stands out. The garden is a piece of heaven, and the views from there are surreal. Staff are just kind and helpful and make you feel very special. Mariagrazia, in particular, is very nice, and her daily excursion tips were very helpful. All staff in the breakfast restaurant are very, very kind, polite, and professional. The breakfast is so fresh and delicious. We ate at the Michelin Star restaurant and also at the Mediterranean bar, and again, the staff are very nice and professional. Although there wasn't anything with the food but I expected more given how excellent the rest of the hotel is. The pool area is very nice and tranquil and the lady at the pool (sorry we forgot her name) is so lovely and kind and makes you feel very special and looks after everyone so professionally. She makes amazing lemon spritz! You must try their olives. They are absolutely delicious. Overall, this place is absolutely incredible, and I 100 per cent recommend it to anyone who is planning to visit Ravello or Amalfi Coast. Thank you all for the incredible people at Villa Hotel Cimbrone for giving us this unforgettable memory.

The restaurant (and hotel) is tucked away from the Villa Cimbrone Gardens-- which are exquisite. The walk to the gardens and hotel is well worth the many steps to get there (not recommend walking for the disabled). Our lunch was great--expensive but worth the price. My wife and I recommend walking through the gardens first but either way it's a wonderful and stunning place. Based on our service, I will stay at the hotel if I ever get the chance to visit Ravello.

Although the room and gardens are amazing, the service is not to standard. With so many great places on offer in the area, don’t waste your money or time staying here and go where you also have great service! If you like this Villa, just pay and visit the gardens. We are in a top tier room and can’t even manage a reservation at the restaurant!! Never have I received such terrible service from any hotel, let alone a highly rated one. Would not recommend and won’t be back.