Walked in and on check in they told us that they were all booked for the night even though I had a reservation. After a bit they got me in a room. When i tried checking out through the phone every time that i called i got a busy tone, not even able to do it by a tv like every other hotel i have been in. Only great experience I had was with our bellman (Charles), really friendly and even recommended me some places to go visit in the Philippines for my next vacation
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