The very sad decline of a once homely place to stay and eat. Checked in and taken to a cigarette stinking room. I know the thoughtless prior occupant caused it but the cleaners have to let the reception know. Second room was grim. Carpets frayed/holes, en suite lights not working, ceiling shocking, black mould in shower. We had the choice of eat in the bar or restaurant - the bar area smells of sulphur so we chose the restaurant. To be fair, the food quality was very good - it’s a shame to write this as I’ve always loved staying there. Staff were very helpful as well so it must be a Youngs brewery problem - complacency over investment. Only so far that loyalty will take customers because once the rot sets in, there are other better value options. Staff and food great. Won’t stay again until refurbished.
번역