Hotel Trattlerhof

After 3 visits, I have a mixed experience: Positives: 1) location next to a charming river, very cute setting, directly on the mountain slope, in nature. Fantastic. 2) excellent and smily service & staff 3) Great spa, clean, spatious, numerous facilities. 4) free charging of electric cars Negatives: 1) no air conditioning in the rooms. The official reason given is that the hotel is next to a river, 1000m high, so it's fresh in the evening. Well, no : it was 26+ in the room in the morning and if you need to stay for some time in the room, it is not nice. I did not know this was even allowed in a 4* category. 2) Food quality and Hours are aimed at an Austrian audience, not international. Dinner closes at 20.30 (!), and better not come after 19.00 as they pack up everything 1 hour before the end (!). It is not only quite rude to pack up while everyone's eating, it's also not respecting the times. Also for breakfast: supposedly till 11am ; at 9.30am they start packing up and at 10am you need to request as there is no buffet left. Selection and quality also very basic both for Breakfast and Dinner, but there is not many qualitative options in the area anyway. 3) Rather rigid management : despite a beautiful evening and our repeated request, it was not possible to have dinner on the outside (empty) tables just next to the restaurant - you have to stay at your pre-set table in a hot room, even though half the restaurant is empty. Note: they have called me since the review and have taken the above points seriously apparently, so the above might have already changed. I might give it another go.

A sincere thank you to the Forstnig family, a special thank you to Birgit and your entire team for the sincerity, care, and extraordinary comfort that everyone from children to grandparents found here, it was a great vacation for our entire large family.