알카자르

Staff were lovely. Our Room for 3 was split into 2 rooms connected by a spiral staircase,which was no good if you slept upstairs and neede the bathroom in the night..Decor was very dated and westernised 80's.Bit depressing tbh.Breakfast was very basic.we werent offered eggs.Staff work hard.Wouldnt use again.

Hotel standard for a 5* hotel, but it is far from this. Welcome and kindness are very good, rooms are nice, very cosy living rooms, but hairdrier was not working and was not changed, minibar is poor, swimming pool was closed as far as terrace was not working. No bar service at all, lunch not in the activities as far as restaurant for dinner. No a la carte menù. Not a 5* without restaurant and bar. I may close an eye on not having a spa or swimmingpool...but at least a bar should always be available. Last but most relevant, hotel declares to be in the mood of nature, so they keep a couple of little parrots in a cage in the livingroom, so tiny they cannot even fly. I asked if parrots may fly free at least once a day and reply was NO: "they poo and wee around...but we love animals! Tourists like them". I strongly doubt turisti select the hotel for parrocchiale and will not have a better esperienze from that during the stay ( a working bar should have a better effect). The ehole world is going in the opposite directory in banning zoos, in letting animals free and living as their nature is. THIS IS SUSTAINABLE, ETHICAL AND COMPLIANT, WHILE HAVING PARROTS DISPLAIED IN PUBLIC IN A CAGE IS ABOMINOUS, OLD FASHIONED AND CRUEL. THEY ARE IN JAIL AND HAVE DONE NORHING BUT BEING THEMSELVES: SINGING. This makes my esperience here quite poor and I hope these 2 parrots to be left free as Soon as possibile. THIS IS NOT NATURAL FRIENDLY, THIS IS FAR FROM MODERN CULTURE AND BY DEFINITION TO BLAME.