Here are the comments for our 1 night stay at Luxent. Front Office: Krys and Jason was very friendly but at the same time very professional. They even upgraded my room to the Prima Club Room that has access to the lounge as well. Aljon was also very efficient and helpful he even went to the parking area to assist my husband with our baggage. That same evening Aljon assisted me with the cake delivered to me and have it kept at the Kitchen. Prima Lounge: Dana greeted me with e smile through her eyes (all staff are wearing facemasks) when I went to the the Prima lounge to explore. She mentioned to me the perks of the lounge such as drinks and appetizers available that day. Later that evening my husband and I went back to the lounge to experience what Dana mentioned earlier, I was very excited because I was actually celebrating my birthday yesterday and what a better way to celebrate it with free food and drinks. haha There were alcoholic drinks like red and white wine, scotch, and beers too. if you dont drink you can have sodas or juices. As for the food they have appetizers like canapes, meatballs, fruits and nuts and as well a few choices of cheeses too. Edren was very attentive and very friendly, I forgot the name of the chef but that gave me a mini birthday cake and greeted me too. I would say it was a happy birthday indeed and I thankful I spent it at Luxent. Vertigo Pool/ Bar: Jason and Dixie attended to all our needs during our dinner time at the pool, very accurate in taking our orders and assisted with our every need. Breakfast: I was not able to get the names of the staff who assisted us but everyone is very attentive and helpful, food selection is very decent I loved everything except for the chicken sausage, it tasted weird, and the texture is weird too. Check out was smooth and quick. Dana once again offered us drinks before we go, which I appreciate. The hotel itself is very nice, the room interior is very cozy, it felt vey luxurious as well We loved the bed and the pillows are super soft. Pool is huge and water is nice, 17th floor is clean and very spacious. I loved the cabanas it felt as if i was out of town and not in the middle of Timog/ Morato Area. All in all the Luxent experience was indeed very memorable and enjoyable. You guys made my birthday extra special. Kudos to the employees who work hard and make sure to take the extra mile just to assist the guests and provide the best service.
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