Orliza Grace Evangelista
2025년 6월 20일
I don't usually write reviews, but I have to post my experience with this property. It has been the WORST experience I've had!!! We arrived at the property early, and when we told them we're there, NO RESPONSE... tried the phone, whatsapp, and email. NO RESPONSE. Since there's no phone reception inside the lobby, I have to wait for OVER AN HOUR outside the entrance, amid the SUMMER HEAT!!! when we finally got to contact the host, it was almost 4pm. Then we were told, "Oh, you should have told me ahead of time that you're early. I didn't notice your text since I was cleaning the room." ***!!! 🤬 even if I'm early or not, the room should be clean by 3 PM and ready for occupancy since your check-in time is 3 pm!!! What's worse, until now, our deposit is NOT REFUNDED!!! Tried texting and emailing MILLIONS OF TIMES!!! Again, NO REPLY!!!
So, guys, be careful when paying the deposit. Think of it as GONE!!! you'll NEVER GET IT BACK!!! If only I could give a black hole rating for their service instead of a 1 star. They don't deserve a star. 🤬🤬🤬😡😡😡
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