호텔 메손 산타 클라라(Hotel Mesón Santa Clara)

We booked the room with three queen beds but the hotel stuff said they don’t have such kind of rooms at all. Instead we got the room with two full size and one twin bed. There is no AC but two very noisy fans which doesn’t make any freshness, only loud noise which makes your sleeping impossible. Hotel doesn’t provide the hair conditioning and body lotion. For four people we got only one hand towel. They don’t have a safe on the room, so, you can’t make sure your valuables will be safe. We booked two nights but after first terrible night we checked out and moved to another hotel. The stuff refused to refund the second night by saying we have to have a deal with *******, but ******* said the hotel is responsible for refund because we paid on property. The only good thing I can say about this hotel - they provide a good breakfast.

you hear everyone outside your room so privacy is not great, but for me that is compensated by the staff and the convenience. Not going to have an exuberant rendezvous here haha.

Character hotel, friendly staff, clean and spacious rooms, convenient for access to historic town

Loved this hotel! The breakfast was amazing ! The service was spot on ! I will mar this hotel my choice whenever I am visiting queretaro!

Staff and family managing hotel were friendly, helpful and patient with our questions!

This hotel is a MUST. We got excellent service, it is clean, beautiful and the staff is very welcoming. We loved our stay there. It is saved in our must go to places.

Excellent service from staff Salvador. Good breakfast on site. Beds are hard, but you get used to it.

the property has a great location, very friendly staff helping you all the time, the food is also great, very nice stay!

Great location, charming hotel full of art and cultural manifestations. Enjoyable