Crystal Beach Resort Belle Mare, a member of Radisson Individuals

Es war sehr schön da.

I had a really good time at Crystal Beach. The beach is absolutely beautiful, calm and relaxing, perfect for swimming and enjoying the view. The staff were very welcoming and friendly throughout our stay. A special thank you to Eza and Sam who were so helpful when we had a small issue with our room — they made sure everything was sorted quickly. During our holiday we also explored Mauritius and did some amazing tours, including the South tour, Port Louis, Flacq Market, and the Five Island tour. Each experience made our trip even more memorable. Overall, Crystal Beach is a lovely place to stay if you’re looking for a relaxing holiday with great service and a beautiful beach. Definitely recommend!

Crystal Beach Resort Centre is a place to be at any time. Eleganze, beautiful, warm staff... 5 start plus for everything... Food, arrangement, entertainment etc... Worthy of note is Isabella, Damini, Ram among others.. I'll recommend and come again and again...

The staff at the reception mainly Mr Aman and Miss Vanshika. Restaurant Mr Jay and Mrs Jameeta, and bar Mr Jean Pierre were exceptional throughout my visit. From the warm welcome at reception to the attentive service in the restaurant and the friendly atmosphere at the bar, every team member went above and beyond to ensure a memorable experience. They were professional, courteous, and always ready to assist with a smile. The reception team made check-in smooth and efficient, the restaurant staff provided outstanding service and delicious recommendations, and the bartenders were skilled and engaging. Their hospitality truly elevated my stay, and I highly commend them for their excellent service and dedication.

Very polite and professional staff. Ms. Priyanka welcomes you at the reception with genuine heartfulness and warmth. Ms.Asha at the restaurant kindly and diligently makes your meal very pleasant. Chef is also very kind and watching carefully over everything displayed at the buffet. All the other staff friendly and helpful as well. Room spacious, shady with direct ocean view and beautiful garden as well. Beach is marvelous even though the wind was strong. Seaweed eas cleaned daily. Food is delicious, diverse enough. Maybe only those with sweet tooth wouldn't find too much of a fine sweets, but that is better for health :-)

We have had a week end break at this hotel. First of all, we have had a very nice family stay. The hotel appears old but everything there is functional. The food is very decent and up to a 4 stars. We have received great service from the bar staff ( both beach and main bars) who went our of their way to go above and beyond. Our stay was very nice until a final mishap at check out... This made our review drop drastically... A long story short. We have requested a late check out from the reception so as to enjoy a bit more... We were only given until 13hrs instead of 12hrs to vacate the room as they had guest imminently checking in this room. We agreed and decided to vacate at 12hrs...At 12 hrs, the check out queue was astonishing, we had to wait 20 mins for checking out, something which usually takes seconds as we had already prepaid our all inclusive package and had no pending bills. We waited and checked out. We asked the front desk employee to arrange collection of our bags from the room and place them in the luggage room so that we take them after lunch. Around 16hrs, we were surprised to see that our were nowhere to be found in the luggage rooms. The staff asked us to wait until they find them. We sat for 15 mins and the employee called us to the reception desk. They bluntly told me that I have a bill to pay. Surprised, I said to them that they must be dreaming as I have prepaid my stay and checked out the room at 12hrs at their request. I was only waiting there for me to find my bags... They discussed and then confirmed they confused me with another guest. They asked me to wait without an excuse word. I raised my tone, again asked for them to stop dreaming and find my bags At that moment, my bags miraculously appeared... I was happy to leave... I asked a guy where were the bags, he told me: still in the room... This very same room they urgently needed despite I was ready to pay to keep it a couple of hours more... I was refused to stay in room against payment when my bags stayed 4 hours free... This made my mind, I will never be back nor recommend this hotel to anyone... Most of Mauritius hotels are high standard, but hotels taking paying clients for ****** are to be avoided.... Sadly, we enjoyed quite a lot there and received good service from most staff.... But, this last impression busted this nice stay into a bad experience. We will remember this for a long time in a hotel. We will therefore not go there again and not recommend it.