리젠시 플라자 아쿠아 파크 앤드 스파 리조트

كل الشكر لفندق ريجنسى بلازا على الاقامة المميزة واخص بالشكر مستر حسام مسؤول الريسبشن على جهده الغير عادى ومساعدتنا وكذلك شكر خاص لمستر محمد عبد الهادى مسؤول التسكين بالفندق على اهتمامه الكبير بينا وبطفلى قمه الاحترام والذوق وكذلك مستر كيرلس موظف الريسبشن وكل الشكر والتقدير لماهر مسوؤل الTower center فى مبنى الاكوا على احترامه وذوقه وكذلك كل الشكر والتقدير للرائع جدا مستر محمد اللبنانى شيف المشويات قمه الروعة وشكرا خاص لمسؤولى مطعم الاسماك وكذلك شكر خاص للجميل حمادة محمد موظف بار الاكوا اقامة رائعة وومميزة ... غرفة 1824

رائع جدا وتعامل الاستاذ عثمان مدير الاستقبال ممتاز وعمل لي ترقيه مجانيه واخلاق عاليه

Regency Plaza was wonderful, It felt like I was in a very special place, we had a sea view room with balcony which was at a slightly different angle to the next balcony for added comfort and privacy........the staff are more than helpful and always available for any requests we had......the food options were excellent and perfectly placed depending on what your day plan was.... we only stayed for 10 days, I could easily have stayed longer, we went on a boat trip with scuba diving and a safari on buggies through the desert, very reasonable price wise, and all along the way from reception to transfers everyone we met were very friendly and polite , can't wait for next time........Gary

We had an amazing short vacation with Regency. Many thanks to manager Yehiya for making a beautiful memory for me and my family and providing us with extra care for our elderly family members. Yehiya made sure his staff were at all times presentable and following all the hotel protocols. Everyone is genuinely friendly and trying their best to make all of us feel comfortable and welcomed. The hotel facilities include everything one needs for a fun and delightful stay by the beach. We havent had the chance to try all the dining places within the resort, as they have so many and for each taste. The buffet food was varied and flavorful and free flow drinks was an absolute delight. Highly recommending the resort.

The hotel is nice but not 5 star, it's 3 star at best. If you have daughters I would not go, my two daughters got harassed daily by staff and followed to the toilets by the staff, my partner noticed holes in the door of the toilets due to seeing an eye looking through a hole which was previously plugged. Everything is about money, I have travelled the world and do all inclusive holidays and I always tip. This was ridiculous and I spent more money on this holiday than I have ever paid. Some staff were amazing and really looked after us but in all honesty the staff is what let this holiday down, the hotel is well kept and is beautiful but is under construction so parts are like a building site. The pools were nice and the Aqua park was good and never struggled to get a sun bed, if you tip the pool staff you will get your selected sun beds kept for you daily. Be carful if you have teenagers as the pool team are the ones who give options to try to sell *****. Decided to have a spa and I can tell you it was perfect, Mona was out of this world and I would highly recommend it to anyone who chooses to go. Trips were really good, we did 3 island boat trip with scuba diving, Dolphins and camel rides on the beach. Although we enjoyed the trips they were again all about money, they were more about photo shoots just so they can sell you the pictures rather than you having a good experience. The food was nice and I had no complaints but the same every day with no themed nights which i normally see at an all inclusive, they are not set up for weston visitors and the food is very Egyption based meaning they don't have the normal kids corner. The other restaurants are nice but again the staff use this as an excuse to ask you to go then expect big tips yet it's included in the package. The rep wasn't present for my holiday, gave me his number to contact if I had any problems but never answered and I was trying daily to get my pick up time but couldn't, the rep defended actions of the staff and said it's different cultures! Had bog problems with the transfer from hotel to airport as he was doing everything to not take us as an act to get a big tip after like he was doing us a favour, finally got hold of the rep through constant calling and at that point he told me he has been on holiday for the duration of my holiday and didn't even tell me. The weather was the one thing that was perfect with the temperature being between 40 - 50 every day. I would not take my family back to Egypt anytime soon, would possibly go back in time if it was just me and my partner but to a higher class hotel.

I would like say: Thank you for all of Team who works in Regence Plaza. Special Thank you for Mustawa ( big smile and welcome back). For chef and Rob. For Housekeeping Team. You are the best. See you next year.