차밀리온 가든즈 아쿠아 파크

Hotel Review We thoroughly enjoyed our stay at this hotel! The resort is massive and impeccably clean, which made it perfect for leisurely walks and exploring. Our room was spacious, accommodating five people comfortably, though it could use a little renovation. Unfortunately, we encountered an issue with towels—only two were provided, and despite requesting more several times over a couple of days, we never received them. Ultimately, we had to help ourselves from a housekeeping trolley, which wasn’t ideal. Most of our days were spent by the pools, and we’re incredibly grateful to the lifeguards Abdullah, Essam, and Gamal for ensuring our children’s safety while being kind and attentive, truly enhancing our experience. The drinks and cocktails were fantastic, and a special shoutout to Mahmoud, the wonderful barman, who made sure our glasses were always full and our evenings enjoyable. We also tried the spa facilities, including a Turkish bath and a massage. Unfortunately, the Turkish bath did not meet expectations, especially for someone who’s experienced better elsewhere. While the massage therapists were friendly and welcoming, the experience was far from relaxing due to constant noise, bed squeaking, and chatter. This is an area that requires significant improvement, though the staff themselves were lovely. The food was nice, but it became repetitive, especially at breakfast, where the options didn’t vary much. That said, the omelettes were delicious, and the cakes were absolutely amazing! The waitstaff throughout the resort were attentive and made us feel very welcome. However, the Italian restaurant was a disappointment; it left us with upset stomachs for a couple of days, which was unfortunate. On the brighter side, the entertainment was enjoyable, with activities like dancing lessons and a charming piana party on our last day adding a special touch to the stay. Overall, we had a great experience, and while there are areas for improvement, particularly in the spa and restaurant, the warm staff and lovely atmosphere made it a memorable vacation.

I had very bad experience first day when I checked in they have given me room in the room someone POO on the sink. And only good things is they have person called Ahmed who clean your room very nicely. Otherwise I wouldn’t go again because they don’t treat you nicely at reception or they don’t have great room view.