로열 파라다이스 비치 리조트

My recent experience at the Royal Beach Hotel highlighted several significant issues that need immediate attention. Below are the key concerns reported during the stay. 1. Air Conditioning: The air conditioning unit in the room was non-functional, making the environment uncomfortable, especially during warm weather. 2. Television Issues: The TV was without a receiver or remote control, rendering it unusable and detracting from the overall entertainment experience. 3. Bed Comfort: The beds were noted to be unconvertible, leading to discomfort for guests who required different configurations for a better night's sleep. 4. Food Quality and Pricing: The food served was of poor quality, with high prices for both food and drinks, leading to dissatisfaction. 5. Staff Communication: I experienced challenges with communication among staff, which contributed to delays in addressing issues and a lack of satisfactory service. 6. Pest Issues: The presence of insects, such as mosquitoes and ants, raised concerns about cleanliness and pest control within the hotel. 7. Water Quality: There are issues with water quality, including yellow and rusty water from taps, which raises significant health and safety concerns. These issues reflect a need for improvements in facilities, staff training, and overall guest service at Royal Beach Hotel. Addressing these concerns promptly will be crucial to enhancing guest satisfaction and maintaining the hotel's reputation. This place is a bad image for Egypt and the hospitality business. It is not recommended for foreign people or people who appreciate quality and respect

Resort in vey bad condition due to maintenance & renovation not hapenning for a lot of years. No facilities at all even for kids playing area. Only pool & water slide is available. Beach is amazing. Every time asking for such resort condtion the answer is new management is taking over & will fix everything for next years which it's too late for me & i'll not book for it in the future.