이베로스타 셀렉션 플라야 미타 - 올 인클루시브

We have been coming to Iberostar for the past 10 years. In between we tried other hotels with higher star ratings but we were disappointed and came back to Iberostar. We love their food, access to the beach, ground, everything.My only wish is that hotel rooms smell dump and has a distinct unpleasant smell. We just came back from our holiday there and the room smelled damp and strange. I am not sure about the reason. Rooms are cleaned daily and everything seems ok but the damp and humid cellar like smell was a bit disturbing. Other than that everything was awesome .

On Saturday night we did not have water for 6 hours, no one could use the shower and the bathroom all night. In the morning water came back it was dirty and developed rashes on my skin. I brought this matter to the attention of the hotel manger, but all I got was lip service. I demand a full refund.

Room service time was limited. They dont serve coffee in Room service. No creamer for coffee in rooms. Swimming pool tiles broken and they hurt your feet a lot. Pool side food stall open 12 pm which is very very late.

I had issues with the Rooms but Daniela and Rodrigo went out of their way to get us accommodate and find us the perfect or semi perfect room If it wasn't for my previous review the front desk would not have upgrade us to VIP statues @ the Pancho restaurant the captain on the floor was rude and we missed dinner that day following day we came and once again He try to tell us no tables available when the dinning room was semi empty , @ the Express restaurant FLOYD was very attentavie and polite the server that took our order was rude and just came back to see if we needed more drinks almost at the end of our Meal , that server was rude but FLOYD took care of everything from serving the food and desserts and clean up plates Great guy that FLOYD he should be upgraded to a server .

Run down but nice staff Honestly this hotel is pretty run down. Service is great they do their best and the communal areas are fine but the rooms leave a lot to be desired. Staff is very good and they have decent drinks. I went for a wedding. Wedding was awesome

I don’t usually write reviews, but I felt compelled to share my experience because the online ratings for this hotel are shockingly misleading. From the moment we walked into our room, it was clear something was off. The room was absolutely filthy — stains on the bed, curtains, and pillows, plugs hanging dangerously from the walls, and visible dust caked onto the fan and air conditioning units. The bathtub was surrounded by a black grime and didn’t drain at all. The pool, which looked inviting in the photos, was surrounded by a thick, slippery layer of slime that made it completely unusable. We felt uncomfortable and unsafe staying here and left shortly after checking in. Thankfully, we were able to get a room at the Conrad next door, which was spotless and beautiful — a complete 180 in terms of cleanliness and quality. While the front desk staff was polite, they were unwilling to offer any refund or compensation for our early departure, which was deeply frustrating given the condition of the hotel. I genuinely believe many of the positive reviews are not reflective of reality. I recommend looking elsewhere unless the hotel undergoes a serious cleaning and management overhaul.