드림스 플로라 리조트 & 스파 - 올 인클루시브

Really enjoyed every second of my stay

The hotel and facilities are excellent ! The food good considering that the hotel is all inclusive. But the service …. Terrible . They were trying to always find ways to get money out off you . My husband got food poisoning by the hotel , and they tried to charge 290$ for the doctor just to examine him . How comes a whole resort don’t have a doctor without a charge or a reasonable charge . I am sure that outside the hotel a doctors visit it’s not more than 20$ . Besides that they sold us a package of the preferred club . Which based on them is an exclusive experience with a personal assistant, a restaurant a pool and a side of the beach only accessible by preferred members . Little to say that no one was checking where we went and everyone had access to everything the same ( doesn’t matter is you payed the preferred price as we did ) and the personal assistant was nowhere to be found or offered any assistance worth of paying . Last two days of our stay he informed us that he has a family emergency and someone else will be taking over us . Surprise surprise no one came or informed us what happened with our new personal assistant. We get a message last minute by a guy who I guess was our assistant asking what time we will b leaving and checking out. That have been said I think you can find a much better hotel with a better price and better value for money !

It’s great for families, singles, couples. The beach is gorgeous and well kept. The staff made it the best honestly

The service level needs few improvements and the food quality as well. Specially the fruit juices and the thematic cuisine.

This was my first all inclusive trip and it was Amazing! The staff are all amazing and consistent with their customer service. They made it feel like home away from home. The food was delicious and fresh so many options. I would 100% recommend this hotel for families, partners and friends. Will definitely be back thank you so much Dreams Flora!

Far exceeded our expectations! Beautiful resort with super friendly staff. Our butler Nathanael M was incredible. He was always available and filled all our requests quickly and with a smile. The food was good. My kids enjoyed the swim up bars for non-alcoholic drinks.