엘 베소 - 오션 엘 파로, 어른 전용, 올 인클루시브

Excelente

Great people. Great property. Enjoyed the El Beso side. Ignore the negative reviews! Hopefully you will be lucky enough to get Carlos Enrique as your concierge.

Liked the different pool options and Lazy river and different meal options My Butler Deiby kept me well informed on daily events and the housekeeper Erica kept my room spotless

I really enjoyed my stayed at el beso; we stayed in the swim up suite. However, it was many hiccups in the beginning. Our first room was not cleaned properly and it had a very bad smell so we had to request a room change. At first they were trying to send housekeeping to clean up the room but we just wanted an entirely different room. We received our new room and it was much better and we were pleased. The resort does an extermination and it was cockroaches crawling out from everywhere outside of our door. We had to place towels under the door so they couldn’t get in; it was really disgusting and gross. In addition to these hiccups the resort is huge and the grounds are very well kept and maintained. The staff there was really nice and greeted us with warm smiles. I had a concierge named Carlos buayone and he was awesome; he made sure our stay was comfortable and anything we needed he made sure that it got done. For example, booking the reservations for the speciality restaurants and making sure we had a trolley to take us to and from the restaurants. If it wasn’t for the few hiccups this resort would’ve been 5 stars. The food and drinks are good and there’s plenty of options for everyone.

Pro: good Wi-Fi signal, staff is great (friendly and happy), clean, we were assigned Jose Miguel as our butler, he was excellent. Jose was helpful and always in a good mood, great person. Things that can improve: food and entertainment.

My stay was awesome, Carlos my concierge made sure my stay was great. He did everything in his power to make sure I was satisfied. I had the best time although I was not at the resort most of the time because I was on excursions when I was at the resort I had an amazing fantastic time. Everyone was friendly staff, travelers, etc.. my only issue was that the elevator did not work and I end up having a swollen knee from going up three flight of steps when I got home, but other than that, everything else was amazing!