더 웨스틴 푼타카나 리조트 & 클럽(The Westin Puntacana Resort & Club)

I've never been so disappointed in a stay in my life. To start off, we had cash and jewelry stolen out of our room. We had been utilizing the safe, but as it is small we had prioritized putting laptops and passports in and we were all wearing our jewelry. I came into the room before going out to swim and quickly took off my gold earrings and put them in a pocket deep in my backpack, where I also had some cash hiding for quick access when tipping people at your resort. When my roommates and I came back to the room we noticed all our stuff had been gone through and we all were missing cash. We understand that the hotel can not necessarily replace the cash but we would've appreciated at least feeling validated in our concerns and fears in having your staff steal our stuff. Instead, we felt mocked and that it was one giant joke. A really disappointing experience.

It would be nice to have a place to purchase snacks/drinks, to not have to order from a menu for everything.

Great property, great staff. ******* however didn’t provide critical details for one of the activities, there was no courier service as indicated. Otherwise trip was okay, property is kept.

First time staying at a resort, loved it we had a blast. Staff was exceptional and the food was amazing.

We had a wonderful week at the Westin and would definitely stay again. A few things I would suggest to make it better …. Having a small market for hotel guests , several clean water stations for refills, and later pool /hot tub hours .

The resort was beautiful once we arrived. The room we were assigned to had dead bugs and spider webs in the corners or the room that were very visible. They immediately upgraded our room and move us. We then moving into a room that smells highly of mildew. The shower was lined in mold, the ac vent is above the bed and dripped water on us all night. No one really understood English on the property or spoke it. All tv shows are in Spanish as well. We dined in at two of the restaurants which one over charged us by $40. We went to breakfast once and they attempted to charge us $71 for two. We did not eat because it was cold as soon as we sat to eat. We honestly will not be returning or referring this resort.

The beach was beautiful, over all the room was nice. The Premium ocean view could only be enjoyed from the balcony. The food was just not good except for the fish tacos. It was uncomfortable to have staff ask for cash tips at almost every occasion when we tried to leave it on the bill. Shout out to maintenance for unclogging the shower drain in a timely fashion (previous guest left a hair clog, I don't blame hotel)

An amazingly beautiful resort. Pristine in service and maintenance of the property. Meals were great with several options of award winning cuisines to choose from, on the property. Don't thi k about this option twice. You wont be disappointed. Thanks to staff for delivering everytime.

It’s a quiet and beautiful hotel, the rooms are nice, the beach is beautiful, but be prepared to over expend, the food is ridiculously expensive, they charge 4 times the price of a breakfast vs the same breakfast in the village or at the mall, and lunch, dinner , snacks and beverages are even more expensive..