란트호텔 에어포트-인

挺滿意的，麻雀雖小 五臟俱全，而且也沒有小的受不了。衞生間還挺寬敞的。環境很安靜，還有蠻大的餐廳和廚房。衹是轉機住了一夜沒用什麼，但是挺舒服。周圍沒什麼餐飲，需要吃東西的話最好在步行3-5分鐘的兄弟酒店。 接機送機也及時，需要給酒店打電話。離機場開車也就3分鐘。我是在B客運大樓門口等到的車。

チェックインはラントホテルエアポートインではなく、近くのマイプレイスです。レストランもマイプレイスにありますのでそこで食べます。 バスルームの電灯は諦めずに何度もスイッチを入り切りすると点きます。スタッフはとてもフレンドリーです。

It ws Great for Frankfurt Hahn Airport

Navette gratuite pour l’aéroport.

Zimmer und Bad sind in die Jahre gekommen. Es ist die eine und andere Reparatur durchzuführen. Sauberkeit ist sehr gut. Wegen einer oder 2 Nächten muss man nicht meckern.

This hotel is terrible. I booked this hotel for 1 nighy because it was cheap and near the airport and I was landing late. I arrived after midnight to be greeted by a note on the door telling me to go somewhere else for the key, so I had to walk 5 minutes to another place, when I eventually got in my room the smell was bad and it was dusty, the cleanliness was awful especially in the bathroom. Near the bed there were stains on the wall that looked like blood. I had no choice but to try and sleep there but had a restless night and by 7am I had left, they told me to leave my room card in the room and just go when I left so I did. I emailed a complaint and got no reply, A few days later I emailed again and I was asked what the problem was and told that someone woukd reply on Monday, by Wednesday still nothing so I emailed and received no reply. Today I received a reply with no apology, it said that it says in the small print that you have to get the room key elsewhere, they also said I should have complained at the time. So they expected me to go back out in an unsafe area at 1am and walk 5 minutes to complain when there was only a receptionist working, they also offered me a 20% discount and haven't apologised at any point foe the cleanliness. Honestly do not stay at this hotel, I wouldn't even leave my bags in this hotel ever again let alone the thought of me staying in it, the customer service is terrible and slow and is so badly managed, they just don't care.