호텔 엘로이사(Hotel Eloisa)

Clean and tidy, very central position

Very slow check in - 10-15 minutes to get in a room at 8pm is not ideal.

El servicio fue muy bueno, las instalaciones son muy limpias, la ubicación del hotel es perfecta, en general puedo decir que fue una excelente opción.

Excellent location! Older hotel but clean. We had a suite (#22) and asked for a quiet location. Glad we did as will be noisy in some rooms. Staff were great. Rooftop pool and deck are amazing!

Loved our stay here! Beautiful rooftop area with a view and pool. Older hotel but has what needed. Super great location!!

Great Location. Bad housekeeping. We arrieved late the previous night and got knock by the door at 8am to be reminded to check out... 11am is the check out time, and we had a DND sign by the door. Instead of extending few more days, we moved to the otherside, cheaper and closer to Mandela..

We didn’t get the room we booked. Not friendly at all Location was perfect for us close to everything in zona romantica. Since we liked the location we thought about booking here for last 2 nights the room we actually wanted originally with the balcony overlooking the park They said even if we book they still might give the room away !!!! What ?!?!? I don’t think the concept of reservation exist in that hotel

I will never stay in this place again. The man at the front desk was rude and dismissive. The room smelled bad. The room was tiny. The bathroom had no fan. They only bring you shampoo and toilet paper if you go down and ask for it. The price was too high for such a run-down place.

The location is good - close to the Malecon, good restaurants, and a great café called A Page in the Sun. The front desk crew was very rude during check-in and they refused to acknowledge us when we went down to the desk for assistance. Our room was a studio. It was: tiny, no fan in bathroom, the lighting was terrible, NO view, no lamps, only one wash cloth, a goopy liquid in a bowl next to the sink (not sure what it was. Maybe dish soap.) We didn't use it, nor did we use the hot plate or mismatched cheap silverware and dishes. The tiny little refrigerator had no door on the freezer compartment and it was iced over. The bed was not comfortable. The pillows on the bed were great. Hey, there was something to like after all. This hotel may have some rooms that have been updated and are nicer than the one we had, I don't know. But I still would not stay there again due to the rudeness of the guy at the front desk.