아술 비치 리조트 리비에라 칸쿤, 고메 올 인클루시브 바이 카리스마(Azul Beach Resort Riviera Cancun by Karisma)

Amei a viagem

The property was well maintained and beautiful. The food was also very good in the buffets and restaurants. I didnt care for the pizza place, the sauce was not what i was used to but brick oven stove was a nice touch. The rooms were very spacious but the pull out couch bed was so thin we needed to change our room to 2 beds since it was so uncomfortable. Our jets didnt work in our tub and my kids were excited to use them but we didnt want to have to move to a new room again. The beach was sooo small but the day beds were nice to use and watch the water. Overall relwxing environment.

We have been to many all inclusive resorts in Mexico. Azul was just "okay." The food was good but it was just between a couple restaurants. The staff and bartenders were not nearly as nice and enthusiastic as other resorts especially if you didn't tip every single time. We had an alright time but wouldn't return.

I needed a totally relaxing experience and stayed in the Adults Only section. That proved to be very quiet and the swim up suite was perfect for getting in the water, but not being around a lot of people.

Food choices could have been better. The quality of the food was not as expected. One restaurant was closed the whole week for an event which limited our options as well.

I didn’t not enjoy waiting 2 hours for them to double check if my room was ready! I was already 12 hours delayed and there should have been zero wait time for me to get my key and go to my room

We loved our time here this past week. We were here with three other families with kids ranging from 12-19 years old. We had a blast! It takes a couple days to figure out how to work the dining options because there is only one restaurant that takes reservations but we figured it out and each night, the dinner got better and better. We really loved our meals at Zavas, Sienna and Topaz. Special shout outs to Fernando and Alma working the pool drinks! Shout out to Andres, our massage miracle worker! Only negative was the concierge workers for the most part were of no help and we got different answers from different ones. Besides that, we had a wonderful time!

This resort was perfect for our family vacation! It met all of our expectations perfectly. It was laid out nicely so there was not a lot of extra walking needed to get from one place to another and the landscaping in between was gorgeous and well cared for. So many pools to enjoy, even though they were cold in January. Food was amazing for a resort and we had no issues getting into the restaurants. Staff was kind, funny and attentive. We will return to this resort!

We loved having the swim up room in the adult section. It was great having a semi-private space and having access from our pool to the adult pool bar. A server continuously came around asking if we needed anything. Service was great. The room was very nice and kept very clean by the friendly cleaning staff. The bed was very comfortable; shower was great; room was well air conditioned; the in room hot tub was ok; the patio door latch was broken and though we notified reception, it was not repaired and we had to rely on the hook latch. The food at the Carribean and Italian restaurants was amazing and we highly recommend them. Food at the buffet tended to be luke warm at best unless you asked for a grilled egg or omelette. Service was excellent. We would recommend breakfast and lunches at the Carribean restaurant if you are not in a hurry. Service at all restaurants was excellent and very accommodating if you wished to change or add to your meal. Chique restaurant was a amazing experience but at an extra cost. It is a top 50 Mexican restaurant offering a 20 course meal which provides sample sizes of foods from different Mexican districts. Overall, we would return to this resort.