호텔 라바 비치(Hotel Lava Beach)

A really special place with gorgeous well kept buildings, spotlessly clean, and fantastic pool and spa facilities.

Fantastic accommodation. Pool area lovely. Beds and pillows really comfortable. Overall a beautiful hotel with an abundance of quality throughout.

The property itself was excellent. Beautiful and well maintained. Food in the buffet restaurant was good without being better than good. The food in the fine dining restaurant was not worth the premium. staff were ok without being great

Spacious dining areas, good quality food in the 3 restaurants. The choices available could be better for a 5 star hotel.

Spotless, modern, classy, great food and service. very friendly staff. A good experience all round.

Really nice hotel, good location. A few things that could have been better: 1) half board didn’t include water and you will be charged extra for it; 2) there were very limited vegan options for dinner. There were some vegetarian options but a lot of these had cheese. 3) Also, the fact that they give you 6 coffee pods (2 decaf) and don’t replace them in spite of staying 4 nights seemed petty. At least have instant coffee with a kettle if you’re not going to replace them. 4) The gym could have some towels. Overall nice stay, but these little details quite made it feel a bit less accommodating.

1 weeks break with family. 2 rooms facing the beach. Rooms were so comfortable. Sound of the waves every morning was lovely. Breakfast was fantastic with pretty much everything you could ask for. Chef there to cook what you want. All of the staff were so friendly and helpful. All in all a fab place.

The staff, especially Mark at the front desk, were exceptional. The exception might be Housekeeping who are task oriented -- not customer oriented -- which is often the case these days anywhere. The staff who normally interact with customers were exceptional here. The landscaping is impressive. The convenience of the location to the ocean and the 'boardwalk' is ideal. Location is much nicer than the gaudy areas down by Playa Del Carmen. The Spa Access room was exceptional and a great place to sip a wine on the patio or read a book while listening to the ocean in the background.

All I can say was this place is amazing. From the staff, to the work the hotel workers and maintenance workers put in to have it looking too class, all doing an excellent job. Our premium room facing the beach was fantastic. Hearing the waves crashing off the shore day and night gave such a lovely soundtrack to our stay. Totally relaxing. Can’t wait to return.