갈라파고스 토르투가 베이

The food was amazing, and everyone who worked there was super nice. All of the bedrooms were air conditioned, and the beds were comfy. When our flight out of the Galapagos was canceled, they let us stay for another night. It was just a really fun and beautiful place to stay.

Jose, the manager, went above and beyond to meet the needs of our group. In particular, the vegetarian food options were outstanding, the small snacks provided for our group and the care for our safety and enjoyment of the hotel were amazing. So grateful for the attention to detail and care.

I can’t even start to explain how incredible this hotel was! The rooms were clean and spacious but the service is what made my stay! I went here on a class trip and our whole trip was in awe of how kind the people were here. The food and the restaurant were so great, the amenities were so great, and the staff were just incredible. At one point I was sick and in the middle of the night the manager who was sleeping with his family got up and brought me a blanket. When we were supposed to leave the Galapagos our flight got cancelled we spent many hours trying to find a hotel for 16 people that would take us up at 8:00 at night and Tortuga bay was so kind and helpful in making our situation less stressful by allowing us to stay there on such late notice. When we got to the hotel late at night the manager was standing right inside waiting to help us. They still served us dinner even though it had closed over an hour ago, and the next day when our bus was late then even made us each popcorn for the plane ride. If you are ever staying on the Santa Cruz Island I cannot recommend this hotel enough!

I had a wonderful solo trip to the Galapagos and I loved this hotel. The room was clean, and the staff really went above and beyond during my stay. They even left this for me on International Women’s Day. If I ever come back to the Galapagos, I am for sure staying here again. Gracias amigos!

We came from Portland, Oregon, USA, with a group of 15 middle school students. I cannot say enough about how amazing our experience was, from day one to the very last day! The hotel staff was incredibly friendly, responsive, kind, and generous in their efforts to ensure we felt safe, comfortable, and welcomed—just like being at home. The food was delicious and served in generous portions. They cleaned our rooms daily. We had students with dietary restrictions, and the hotel promptly created a meal plan with not just one option but two. They even offer a laundry service. Working with the administration was seamless and efficient. The team is outstanding, and their level of organization and professionalism is truly impressive. The hotel itself is fantastic—great rooms with large beds, a pool, hot tub, bar, ping-pong table, pool table, and plenty of areas to rest and relax. This place exceeded our expectations in every way!

The hotel is located in a very quiet area, away from the noise and bustles of the city’s activities. Excellent place to stay if you want quiet, rest, and relaxation. The hotel is charming, clean, and accessible by taxi and the fare to go to town is only $4.00 dollars. The staff are very friendly, some speaks very little English but the General Manager ( Mr Ivan) is fluent in english. Mr Ivan is kind and very understanding and goes out of his way to assist his customers. The room is furnished minimally but it has all you need. Cleaning and beds are made every day. The hotel accommodates special dietary requirements; I am a vegetarian and the food is yummy 👍. I give 5 stars to this hotel.