The breakfast was varied and tasty. There were vegan options, cereal, nuts, fruit, cakes, eggs, ham, etc. The staff was very friendly and helpful. For a 4* hotel, this was hugely disappointing. I have stayed in Venice at a 3* hotel before and the experience was not in the least comparable. This is not luxurious in the least. It's just masquerading as such, if that makes sense. The room was a bit smaller than it looks like in the pictures. The balcony was minuscule. The bathroom was very cramped and dark and in desperate need of updating. The toilet seat was unstable/broken, the shower head was faulty with a broken/twisted cord, the sink towel stand was broken, the sink was corroded, the mirror was not in good shape as well. There radiator was quite dusty. We were unfortunate enough to end up in a room on the left side, so the view was a parking lot, an outdoor restaurant and you could also see straight into the next apartment building's balconies. There was a beach side view. At night it was extremely loud, with people outside, speaking loudly over the music until 12am. There were shutters for the balcony door, but not for the window, so they were basically useless. There were curtains as well, but because the wall is not straight (as to accommodate a skewed balcony), some of the light could not be blocked, and there sure were a lot of light outside, all night. Of course, after 12, people were coming in being loud on the hallway for a while as well. Breakfast starts at 7:30, so lot of children (and adults and pets) running and being loud around the hallway all morning too. PS: We stayed in room 416 (4th floor), witch is definitely not soundproof, like managements suggested in some other comments.
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