더 세인트 레지스 라 바이아 블랑카 리조트, 타무다 베이

服務周到，環境安靜，酒店佈置有情調。

My review has been informed by comparison with my experience at Royal Mansor, five day stay immediately before our stay at the St Regis, and our previous vacations at St Regis resorts (Langkawi, Maldives, and Bali). Positives (1) Delightful mornings and evenings watching the sun rising and setting (2) Enthusiastic junior staff willing to help the best they can to address specific requests (3) Heated outdoor pool Room for improvement (1) Failure to meet St Regis customer service standards. For example, lack of amenities to facilitate the St Regis ceremonies for example no English Breakfast or black tea, use of locally produced unpalatable sparkling wine for the evening champagne sabering ceremony, and no consistent provision of tea and coffee through the butler service. (2) Large areas of the hotel, approx 1/3, poorly maintained for example loose tiles in the swimming pool, water features not working, disabled toilet with no lock, disabled toilet not cleaned or refreshed. The beach bar and surrounding sitting area, approximately 1/5 of the resort, not in use or maintained. (3) The excessive use of university / college students to deliver service with limited to no managerial oversight. (4) Small and poorly maintained suites, for example, faulty front door lock and broken balcony door. Cleaning and turn down services provided inconsistently. (5) Disappointing breakfast in terms of selection and quality. (6) No nominated deputy whilst the general manager is not present at the reaort. General manager unavailable to meet in person or for a telephone conversation. These observations are consistent with previous reviews which I did not place sufficient emphasis on when planning my vacation. Be extremely cautious when considering your vacation plans. Please see my other 5 star review of Royal Mansour which is also located in Tamuda Bay.