AKS 포르토 헬리

Fantastic hotel, pool and amazing staff - in August it is very much a family focused hotel with many young families so bear this in mind dependant upon your preference. Some local restaurants a short walk away, and other around 15 minute walk to the town which was fine for us but may be far for younger children or repetitive beyond 7 days. However, we had incredible food eating out for the week we stayed in the evenings. My main concern was the beach :( It is very unclean, cigarette ends everywhere, plastic and rubbish. This was disappointing as we told reception. There was no attempt to clean it and we were there a week. The girl working at the beach bar wasn’t aware of this being done. Given they capitalise on their lovely beach in advertising, they need to take responsibility for their environment. The beach is small and gritty sand, so it needs to do better at looking appealing. Do not currently come for the beach. The pool is however lovely. Until I see a photo of the beach clean or someone doing this I don’t have faith it will be done. Some of the ‘Garden View’ rooms are located on higher floors with limited views and you may look out onto the concrete second level balcony jutting out from the building. However, we could see the sea which was lovely, and preferred this room compared to one at ground level as the hotel did offer to move us. Overall a wonderful stay made better by fantastic, friendly staff but a mismanaged beach which needs to be addressed urgently by managers because this lets the hotel and its reputation down for me which is a pity, especially for the environment they celebrate on Facebook but are currently neglecting.

Spacious rooms with wonderful comfy beds, good size bathroom and balcony. Amazing varied food which suits all tastes and cooked to perfection. Desserts delicious, attentive staff, wonderful hospitality, large clean pools, beautiful gardens with grass. Great place for young families with children with lots of daily activities. A wonderful experience generally and will definitely return.