The Portaferry Hotel

Great service and lovely food. Pre booked our Sunday Lunch prior to arrival, service was proffesional and servers very polite and smiley, nothing seemed too much trouble. Manager female was also proffesional and kept an eye on things ensuring service went well. The Calvery was beautiful, the servers were kind with the meats on offer, sliced lovely. I am pleased we had a nice time as the Portaferry Hotel was a go to place as a child with my family in the 70s..80s, 90s and its still a great spot to have food or drinks etc..beautiful views over the Strangford Loch. Thanks for making our dinner perfect during our time down in Portaferry from England. RY Allen

Enjoyed the stay . Both the chowder in the evening and the fry I had for breakfast were very good. TV in room was big , room was clean and the views were beautiful

A big thank you to you and your staff after my recent stay at your hotel last weekend as a member of a cycling group. Both breakfast and evening meals were excellent both in quality and service and the provision of a safe storage facility for my bike was much appreciated. Thanks for organising an early breakfast on my final morning and for posting my postcards.

First impressions were favourable with a quaint building and great views of the Lough. The reception staff were warm, friendly and professional. As we entered our £379.50 for 2 nights B&B, the disappointment began. It was advertised as a 4 Poster Deluxe room. However, the 4 Poster, had damage to the top of 1 post, held together by a large bolt. No Iron or Ironing board, a Tassimo coffee machine with no Pods/cartridges so was of no use. The maintenance was poor with widow frames so rotten you could put your fingers in the holes, paintwork flaking off and cracked window panes. Although it's a grade 2 listed building, there is no reason why these cannot be replaced with new like for like ones. We could only watch BBC 1 and 2, ITV and CBBC's. The staff did try to solve the problem but the WIFI was faulty. Not sure if the room was shabby chic or just plain shabby. On a positive note, the staff were excellent welcoming and attentive, and the food was very good. This was our second visit and we could see the overall condition and upkeep had deteriorated. Needless to say we will sadly not be staying again.

The food was nice, but the portion size was terrible. Even the waiter was surprised at the quantity of food on my plate. The hotel has three tables outside. Unfortunately, they are not used for diners, which is a great shame the weather was perfect and the views are stunning.

We have lunched here regularly, being one of our go to places on the Peninsula. Weve always been delighted and today was no exception. The staff are warm, welcoming and always ready to engage, which is why we were disappointed that customers cannot add a gratuity when paying their bill. We have witnessed several 'missed tips' because of this. We're local, know the score and deliberately bring cash, but others will be unaware, although I believe to can 'card' tip in the bar area but not the restaurant. Dear Management, please sort this out. You have a great team and they deserve your support to enable them to accept the recognition you customers want to give. See you tomorrow!