퀄리티 인 & 스위트 포트휴런

it was a bad experience, they mixed up my room number, and people were banging on my windows and doors at 4 a.m. very worst!!!!

I wasn't given the room I reserved, I was called at 1am from the front desk and was told that I was going to be moved to the right room. When I approached the manager in the morning and told him, he said that I was given the right room, even though it didn't match the booking itinerary, and he just shook his head about the phone call. Someone somewhere messed up and they were all trying to cover each other... Don't recommend... ***** in the parking lot, dealer in the hallway...

They stay was pleasant and frint desk staff were nice but the room.was not the cleanest. The bathroom towels has stains on them which you can tell they tried to bleach but it still showed through. The room ceiling was covered in co. Webbs so big and long they damced with the heat. Sheets seemed clean and were spfr and comfortable. The carpet was filthy and felt stick on feet. We kept our shoes on when walking in hotel room. You could see the dirt and crumbs, as though they forgot to vacuum. In morning when on our way to breakfast the housekeeps were waiting oursode the room and asked if we are leaving today which i didnt mind, nut upon return to my room they vlocked the door woth cleaning cart that i had to move away. They kept govering around room almost rishing us out which was uncomfortable as we stl ahs 1.5 hrs to go before check out. Thr pool.was also put of service. Some positive were breakfast it was tasty although i obly had the waffles. Don't think I will stay here again but does the trick if you only want to sleep there.

I did have a fridge, theres no elevator and we were on 2nd floor nit a big deal but with 2 kids and baggage alone not the easiest.

Food was great service was horrible it was bed bugs in the room and I have video of it and nothing was done about it

Positive things: clean beds, amazing hot water pressure, front staff were fantastic and friendly. Negative things: mangled nearly empty toilet paper roll, garbage and old food in room fridge, bathroom door lock broken, no towels for pool users with used towels all over the deck and no place to put them. Food garbage on pool deck for days. Poor lighting in parking lot after dark. This hotel has the potential to go up a star or two if the management would just pay attention to a few more details in clean up and building maintenence. Didnt hate it but not excited to return.