헬난 호텔 포트 포우아드

Alles war perfekt! Ich war rundum zufrieden und kann dieses Hotel auf jeden Fall weiterempfehlen. Hervorragender Service: Das Personal war unglaublich freundlich und hat den Aufenthalt noch angenehmer gemacht. Frühstück: Das Frühstück war einfach klasse – eine tolle Auswahl und super Qualität. Lage: Die Lage war ebenfalls perfekt und hat meinen Aufenthalt noch besser gemacht. Vielen Dank an das gesamte Team für die schöne Zeit! Ich komme gerne wieder.

تعامل العاملين فيه راقي المطعم جيد الشاطيء خاص وجيد أوصي السائح العربي بالتجربه

헬나 호텔(Helna Hotel)에서의 탁월한 숙박! 체육관 이용을 위한 직원의 추가 숙박 시설은 즐거운 놀라움이었습니다. 단 15달러에 불과한 거의 2시간 동안의 마사지는 정말 놀라운 일이었고 나에게 활력을 불어넣어 주었습니다. 잘 관리된 시설과 세심한 직원 덕분에 기억에 남는 경험을 할 수 있었습니다. Helna Hotel은 합리적인 가격과 고품질 서비스의 완벽한 균형을 유지하여 편안하고 즐거운 숙박을 위한 최고의 선택입니다. 빨리 돌아오고 싶어요!

친절하고 전문적인 태도를 보여주신 Fady F&B 매니저님께 진심으로 감사드립니다. 우리를 도와주신 Momen과 Abdel Rahman에게 감사드립니다. 여성 웨이터 이름은 모르지만 저도 감사합니다. 우리는 수영장 전망 옆에서 디저트와 음료를 마시기 위해 호텔 안으로 들어갔습니다. 메뉴에는 여러 항목이 있지만 사용할 수 없는 디저트와 음료 3개를 요청했습니다. 숙소 투숙객이 아닌 경우 1인당 EGP 250의 최소 요금이 적용됩니다. 호텔 리셉션 장식은 매우 우아하고 트렌디합니다. 직원들은 친절합니다. 수영장의 깊이는 적당합니다. 호텔 외부(산책 구역)에는 상점과 레스토랑이 있으며, 호텔 자체에는 자체 레스토랑이 있습니다. 이에 따라 이 리뷰를 업데이트하기 위해 이 호텔에 머물기를 기대하겠습니다.

The hotel needs special attention for cleaning as the carpet is smelly and the restaurant have few items and low quality No enough water no napkins no personal vanity items I don’t recommend it to check-in and outside these are few shops and other than that no place to go except you go to port-saïd where a different better experience to have

The hotel was far from what you would expect from a 5-star establishment; it’s more like a 3-star at best. The cleanliness was subpar, and the breakfast was disappointing — it didn’t seem fresh, and it felt like they reused the same food every day. Room service was indifferent to our requests. For the high price we paid, the only redeeming feature was the pool. Here are some of the issues I encountered during my stay: 1. On our first day, while having breakfast, I noticed some managers sitting in the restaurant smoking and laughing, even though it’s a non-smoking area. After their meeting, one of them casually grabbed a piece of cake with his hands — completely ignoring basic hygiene rules. 2. On the first day, I asked a cleaning staff member for directions, but instead of answering, he asked for my room number, which made me uncomfortable since I was just asking about the restaurant. 3. When we entered our room, it wasn’t clean at all. There was a lot of dust, especially on the lamp, which caused problems for our baby who is allergic to dust. 4. At check-in, while I was at the counter, the porter started grabbing my bags without asking, which felt intrusive. Overall, I can’t recommend this hotel, and I’m surprised this level of service is associated with the Helnan brand.