더 에스투어리 호텔 앤드 스파

We enjoyed a wonderful 1 night break away, views are beautiful, staff friendly and food delicious. We will definitely be back again soon.

Personalized welcome gift (consider offering a small welcome gift, like local treat or branded item to make guests feel valued. Staff on arrival and during the stay they must also be able to familiarize the guest by greeting them with their names or last name to make them feel more special .

Old Constantia style architecture, Beautiful, well-maintained territory with amazing view. very peaceful and quiet surrounding. It is 3-star hotel, so expect 3-star experience at its GOOD standard. Family room is spacious. Nice laminate floor, Bathroom is spacious with the bath and large shower cabin. Nearly tiled, but old( two taps) plumbing and bath. Towerls are thin and rough. Might need to change. Beds are confortable and linned is good. I would decorate rooms a bit-empty walls. Internet, WIFI is not existing as in the room as on the territory. Telephone reception not everywhere either.. The restaurant: old days tiny, in diameter, plates (for starters and for the main course), black table cloth, black nupkins and black staff uniforms in the rainy days make you beleive that you are at the funiral parlor... The menu items ,as well as the kitchen execution of it, is probably well recieved by the targeted audience.It was not our cup of tea though... I saw other travellers reviews and the owner's reply. I agree with the owner and wish the restaurant and the hotel well. We will be comming back if will need to stay in the area! The business in the region is tough and clientelle also has changes, so the hospitality industry had to ajust! Special thank you to the hotel and restaurant staff! Every staff member is friendly and very helpfull

The venue is excellent for a quite getaway. Beach is door step away The beach itself is very clean and locked in The settings and surroundings especially the view of the estuary is on point The Buffet Breakfast was spot on. Meals were great overall. Service overall is reccomend able

The facility requires renovation - its dated. No indoor activities Poor wifi no elevators no covered parking

I see you can do improvement on the Wi-Fi connection. Introduce carport parking's. or garage parking's for long stay travelers