더 그랜드 비치 리조트 포트 딕슨

1. Service all good, the reception is quite nice and polite 2. Main lobby lift cannot use "under maintenance", nak ke lift nun jauh ke hujung jalan. 3. The room is okay overall just look very old, they give us the queen bed room, which the view only pantai lah. 4. Cleanliness very out. Enter je the room berhabuk sawang bilik, and bau tak best, bukan bau wangi, busuk, the toilet also smelly gila. 5. Malam my child cannot sleep, tiba2 bangun menangis meraung non-stop around 1pm lebih tak nak buka mata takut dia. Me husband cannot sleep well at all. The vibe at night auto seram. Hotel so faham2 je lah. Overall view memang cantik je.

My first expression, when step in ,the lobby does not have many facilities, there are not many chairs to sit while waiting,u need to stand like a statue ,also bad service & Rude reception especially ****** girl 👎🏻, very bad service, very disrespectful ,not friendly staff, bad energy 👎🏻 Not many visitors still can't get a sea view, even already requested in booking,dark room, air conditioning just so so, dirty sheets,carpet,pillow,worst toilet,like a public toilet,dirty,not recommended, very disappointed,,this is VERY OLD resort like since 1970 or something , you have a free cockroach pet on the toilet paper 🤣,and a spider on the sink 🤣 ,this was our first time ever checking out in the morning,hesitated and thought far for breakfst hygiene so we passed it, not exactly the same as in the picture, below expectation, My husband is the type who likes to defecate ,he says he can't defecate here, because he feels disgusted to defecate here 🤣 a horrible experience for our family 👎🏻👎🏻🤮 🤮will not come here again, totally blocked 🚫