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on the whole the staff were lovely ,but the place was tired and in need of redecoration ,the shower in my son,s room leaked and the one in our room was to floppy to use . needed a meal before nine and the only things open were cocktail bars ,with no food .pavements round covered in sick and the breakfast although good amount was very greasy .

Don't pay until you've seen the room. You will not get back your money. We made this mistake. The room and hotel were dirty and in need of renovation. We didn't want to stay one night. The manager promised we will get back the money, but this has to be done via the portal we booked, he told. The ******* service team was told by the manager that the refund would be refused, citing the cancellation policy. According to the motto: I'll never see these guys again.

Value for money. Central for Poole and Bournemouth our room needs refurbishing staff were friendly,value for money.

Can do better. Pleasant staff. Room a little small.and hot No window to open. Bathroom clean and shower ok Had food whilst there. Only real negative.it was cold. Would i stay again in that room No

This hotel was ideal for a one night stay in Poole. Pleasant room. I arrived early evening and was able to order a meal straight away. Good food reasonably priced - this applies to breakfast as well.

Good place to stay but needs a clean The check-in was great on arrival with plenty of info from Courtney. The food in the pub was also good with no complaints. The room I stayed in needs a good deep clean both in the bedroom and bathroom. You could also hear every noise from people walking past your room with the floors creaking and doors shutting which made for a terrible nights sleep.