호텔 네오 가자 마다 폰티아낙 후기

숙소 답변: 친애하는 Ms. Sophie님께, Hotel Neo Gajah Mada Pontianak을 이용해주시고, 소중한 리뷰를 보내주셔서 감사드립니다. Go Green 프로그램을 지원하기 위해 플라스틱 폐기물을 줄이기 위해 생수를 제공하지 않습니다. 이 프로그램을 지원하는 데 도움을 주셔서 감사합니다. 앞으로 다시 서비스를 제공할 수 있는 기회가 있기를 바랍니다. 귀하의 경험을 우리와 공유해 주셔서 감사합니다! 따뜻한 안부 인사, Amiruddin Thamrin호텔 매니저

숙소 답변: 친애하는 Mrs. Dara, Hotel Neo Gajah Mada Pontianak을 이용해주시고, 소중한 리뷰를 보내주셔서 감사드립니다. 우리는 당신이 우리와 함께 즐거운 시간을 보냈다는 소식을 듣고 매우 기쁩니다. 앞으로 다시 서비스를 제공할 수 있는 기회가 있기를 바랍니다. 귀하의 경험을 공유해 주셔서 감사합니다!안녕하세요,Amiruddin Thamrin호텔 매니저

숙소 답변: 친애하는 소중한 손님, Neo Hotel Gajah Mada Pontianak을 이용해주시고, 소중한 리뷰를 보내주셔서 감사드립니다. 우리는 당신이 우리와 함께 즐거운 시간을 보냈다는 소식을 듣고 매우 기쁩니다. 앞으로 다시 서비스를 제공할 수 있는 기회가 있기를 바랍니다. 귀하의 경험을 우리와 공유해 주셔서 감사합니다. 앞으로 다시 서비스를 제공할 수 있는 기회가 있기를 바랍니다. 귀하의 경험을 공유해 주셔서 감사합니다!감사합니다,Amiruddin Thamrin호텔 매니저

숙소 답변: Dear Mr/Mrs,Warmest Greetings from Hotel Neo Gajah Mada Pontianak, Thank you for sharing your experience. We're pleased to hear that you found our hotel to be a good value and appreciated the central location and parking convenience. Your feedback regarding bathroom cleanliness is valuable to us, and we will work on improving this aspect to enhance guest satisfaction. We look forward to welcoming you back in the future. Regards, Exsan General Manager

숙소 답변: Dear Mrs. Andria, Warmest Greetings From Hotel Neo Gajahmada Pontianak, Thank you for your feedback. Thank you for sharing your experience. It's great to know your stay was comfortable until check-out. Regarding parking, we appreciate you highlighting this for other guests and are glad to provide assistance with claiming tickets at reception. We hope to welcome you back in the future!Regards, General Manager

숙소 답변: Dear Mr/Mrs,Warmest Greetings from Hotel Neo Gajah Mada Pontianak,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed our breakfast and found our customer service and staff to be friendly and accommodating. However, we sincerely apologize for the issues you encountered regarding the hot water, lighting, and cleanliness of the bed sheets and pillow. Please know that we have addressed this with our team to ensure that these concerns are resolved for future guests. Your feedback is valuable, and we hope to have the opportunity to welcome you back for a more comfortable stay.Regards,ExsanGeneral Manager

숙소 답변: Dear Mr/Mrs,Warmest Greetings from Hotel Neo Gajah Mada Pontianak, Thank you for your wonderful review. We are delighted to hear that you enjoyed the cleanliness and spaciousness of our rooms, as well as the wide variety of delicious breakfast options. It's also great to know that our staff was able to assist you with their helpful and friendly service. We look forward to welcoming you back for another great stay. Regards, Exsan General Manager

숙소 답변: Dear Mr. Hendy Tandiono,Warmest Greetings from Hotel Neo Gajah Mada Pontianak.Thank you for your feedback. We sincerely apologize for any inconvenience you experienced regarding the room condition and the quality of the bed cover and towels. Your comments are valuable to us, and we will address these issues with our housekeeping team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience on your next visit.Regards,ExsanGeneral Manager

숙소 답변: Dear Sir/Madam,Warmest Greetings from Hotel Neo Gajah Mada Pontianak,Thank you for your review. We’re glad to hear that you found the location convenient and enjoyed the breakfast during your stay. We apologize for any noise disturbance due to the room's proximity to the main road. We appreciate your feedback and will look into ways to improve the noise insulation. We hope to welcome you back for a more peaceful stay next time!Regards,Hotel Manager

숙소 답변: Dear Miss Venny Arianto,Warmest Greeting From Hotel Ne Gajah Mada Pontianak,Thank you for your happy review! We’re thrilled to have provided a joyful experience for you. Looking forward to welcoming you back soon! 😊Regard,Hotel Manager

숙소 답변: Dear Mrs. Diana,Warmest Greetings from Hotel Neo Gajah Mada Pontianak, Thank you for sharing your kind feedback. We are thrilled to know that you enjoyed our convenient location, as well as the service from our team. It's also great to hear that you found our breakfast delicious and satisfying. We look forward to welcoming you back soon for another wonderful stay. Regards, Exsan General Manager

숙소 답변: Dear Mr.Andrianus Eko, Warmest Greetings from Hotel Neo Gajah Mada Pontianak,Thank you for sharing your feedback. We sincerely apologize for the inconvenience regarding the cleanliness of your room and for being assigned a smoking room without your request. Your comments have been noted, and we will review our processes to ensure non-smoking room preferences are handled more effectively. We really appreciate your positive remarks about our location and we committed to enhancing our amenities and service standards. Thank you for helping us improve. Warm regards, General Manager

숙소 답변: Dear Mr/Mrs,Warmest Greetings from Hotel Neo Gajahmada Pontianak,Thank you for your kind words! We are delighted to hear that you had a pleasant stay at our hotel and found our staff to be friendly. We strive to provide excellent service and a comfortable environment for all our guests. We look forward to welcoming you back to Hotel Neo Gajahmada in the future!Regards,Hotel Manager

숙소 답변: Dear Mrs. Annadya, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us. Best regards,Amiruddin Thamrin Hotel Manager