홀리데이 인 익스프레스 호텔 & 스위트 화이트 리버 정션

The experience at the Holiday Inn on April 11th was the worst. As soon as we checked in and entered the room, it was as hot as if we had stepped into a sauna. The room temperature gauge showed 82 degrees, and despite our attempts to lower it, the room kept getting hotter, making it difficult to even breathe. Unable to bear it any longer, I called the front desk, only to be told that the heating system was broken and they couldn't adjust the room temperature. If the hotel's most important facility, the HVAC system, was broken, it is the duty of the front desk to inform guests upon check-in. However, nobody informed us of such, and the room was unbearably hot, making it impossible to stay. We spent the night with windows open, wearing t-shirts, unable to get any sleep. By morning, all three of us in the family had high fevers, swollen throats, and found it difficult to swallow.If such a critical HVAC system failure occurred in the hotel, they should have informed guests first upon check-in and asked whether they still wanted to proceed with their stay. I am very angry and disappointed, and I strongly desire to receive credit for this matter.

安靜，方便，早餐也不錯

Very good value We were very satisfied with our suite room and our stay. The breakfast was great and was better than like hotels where we have stayed. Quiet and peaceful also. We hope to stay there again.

Did not feel safe here. Weird man lurked in parking lot staring at me. Then on day of checkout cleaner kept trying to come in room on us.

The location and the staff were fine but the facility was not clean and very outdated for the cost. They could use some renovation and better cleaning staff. Pink molds found around bathroom shower.

we had a nice King Suite, just like we ordered, but our A/c conked out and we had to change rooms at 10 pm.to a different smaller type of room (missing a shower curtain) The staff was great, trying to fix it and then accomodating us, but perhaps the hotel should have given us a break on the room or something