빅 암 Arm 리조트

It was end of season for them. They were short staffed. It was nice and quiet resort and we had excellent view of the lake from our cabin. The food in the restaurant was good and yes we would go back there again.

Terrible check in service. Got charged $1 for swiping my credit card. Attendant took 2 personal calls prior to saying welcome. Ride whe asking about changing rooms. Room wad crowded and no mini fridge. Room was clean and nice area. Bed was comfortable. Heater was very noisy

So the check in was a nightmare! The property was a ghost town! The office was closed even though it was within business hours. The restaurant/bar was also closed. I couldn’t even get ice. It took me 30 minutes to finally get a code to my cabin. Cabin was ok. The pillows were really gross and I had to cover them with a towel to feel ok sleeping on them. The shower curtain liner was totally moldy!! So gross! The only redeeming thing about this property is the view of the lake. They tried to give me. Unit out a lake view and I fought for one with a view! The area is really far from any food and even a convenience store. It was all boarded up. I would NOT stay here again! SO poorly represented on the website!!

Great little cabins and beautiful property! Would have been nice to have a mini fridge and a microwave, but that’s the only thing missing! Also front desk staff to help would also be a benefit. Their office is only open a few days a week.

Rooms could have been cleaned better. Buggers on the wall next to the bed, marks and hair on bed sheets, some stains on walls, and bathroom showed use from past guest.

Great cabin for this old timers. Great amenities. Cozy room and great bed. Will return.