Having just returned form 5 nights at Son Brull feel it appropriate to write a review. I last stayed at the hotel some 15-17 years ago for one evening but always promised myself I would return when visiting Mallorca. We have spent an extended time (6 weeks) in Europe mainly in Athens, Greek Islands and Mainland Spain so a final 5 days of this trip would need to be something very relaxing before turning to. The hurly burly world of living in Central London so booked Son Brull for my partner and I (his first visit to Mallorca) . The decision could not have been better. From our welcome checkin, valet parking of car to final checkout the staff made us feel so valued and relaxed - nothing (and I mean nothing) was too much trouble for them. All the staff were exemplary examples of the very best un customer service . After an initial 2 nights in room 31 where we enjoyed our private hot tub we moved to room 21 - room 21 really is sublime and perfect for us. The private terrace is like an additional room and one we made full use of enjoying early morning coffee to after supper night caps. This rural retreat is abuses perfect, we meet some amazing fellow guy sets who now have become friends, all the meals served were amazing - we loved both 365 and Bistro; the pool area has to be one of the best in the world - so peaceful despite the best efforts of a group booing of overly loud American cyclists who prefer to shout rather than talk/whisper to each other (that was our one complaint of our stay -all us British guests felt they spoiled the tranquility and peaceful surrounding of the pool and bar !). All staff were amazing, from wonderful laundry service, room cleaned to exacting standards, bar service and restaurant service blew us away. Two members of staff stood out for us (Carlos and Kati in restaurant/bar) really went the extra mile in making our stay extra memorable and as such they are one of the main reasons we are so reader to return even thou all the staff we came into contact with were amazing (and we 100% mean that). Son Brull you are a real delight and it’s easy to see why all the fellow British and German guests we came into contact with were regular repeat customers. Well done to all - we cant wait to come back in 2024 ! Yours, Ian & Yanis
번역