키아후나 플랜테이션 리조트 카우아이 바이 아웃리거

There was no air conditioning, they add on several hundred dollars in cleaning fees at the end of the trip, and my ocean view was not what is accepted as ocean view. Only had a postage size view of the ocean way off in distance

Some units do not have AC which was fine for us as the weather was perfect. Unit was clean and parking was plentiful.

It was quiet the condo was clean but dated. There was no AC or elevators to the rooms that should be listed on the description. There was no daily cleaning service to clean your room so that was a surprise. The island is beautiful and relaxing just because when booking to insure you get what you pay for.

The room was really pretty good! Not luxury but good. It has some rust and mold from being in a moist environment, but that’s to be expected. The front room and kitchen were very nice and updated and welcoming. The master bedroom and bathroom were redone and nice. The kids bedroom felt a little dingy and had massive cobwebs in the ceiling corners— which made the kids scared to sleep in there. So the kids piled into our master bedroom and my husband went to sleep in the kids room. He lasted a few minutes before he felt bugs jumping all over him—and he came back to the master as well. No AC so the entire place stayed muggy and hot the entire day and night. We all slept on top of the sheets because it was so hot.You need to leave the windows open to get a breeze. But the screens fit poorly and there’s gaps in the doors so little bugs get in. Think gnats, moths, and mosquitos,and one large cockroach. The fans were rotating the wrong way to cool down the room so we switched the flip to make them rotate counterclockwise which made the fans throw large clumps of dust for days.The plan was to walk to poipu to see the turtles— but the way is blocked so you have to get in your car and drive the 2min to poipu beach. For Hawaii on a budget this place was great! The grounds and beach were beautiful! I however would not stay here again unless I can pick the exact condo I will be staying in—with AC!And a steep cleaning fee when you leave is wild with the cobwebs,dust,and dirty floorboards

The Outrigger isn’t a hotel, it’s a collection of individual owned units. No two are the same. The ocean view units don’t have A/C. With the humidity around Poipu, it’s unacceptable. The unit I was assigned was the building furthest back from the beach. No elevators, walk up 2 flights of stairs with suitcases. I’m surprised ******* listed this property is a 4.2. Very disappointing we booked here. When we talked to the ‘front desk’ person, we asked about A/C, they could move us to another room for an extra (outrageous amount) per night! Book somewhere else!

Very much not clear from the listing, but we were charged an additional significant amount for a cleaning fee for a 3 night stay. The cleaning fee is based on a daily rate, BUT they only clean every 3 days so we essentially paid an absurd amount for it to be cleaned after we left. Listing oversells, and under delivers. Very much paying for proximity/location and beauty of the hotel grounds. Many things mentioned on the listing are not accurate (eg no restaurant open for dinner on property).

No AC in the unit, which both the onsite staff and Travelocity struggled to offer any sort of workable alternatives. Also, the parking was atrocious; we routinely had to park at buildings 4-5 structures away from ours. Great beaches but very disappointed by the cost vs reality.

Overall property was clean, room was nice. Expect to be nickel and dimed daily for resort fees and parking but not receive service and value in return. A good hotel, but not a resort by any stretch. Least accommodating hotel we stayed in. Better value at the Whaler Resort.

Wonderful property and grounds and staff. Comfortable accommodations with perk of amazing Poipu Beach Athletic club next door