퀄리티 인 & 스위트 포레스트 파크 신시내티

The person I met on the reception was on phone through out my service (personal phone calls ). The room was dirty, the bathroom was terrible, the toilet sit was dirty and had stains. I wouldn't want book with this hotel ever again.

This was the worst experience I have ever had. When I made the reservation it was for Friday night. It came up for Tuesday. I immediately tried to alter the dates. Trip.com tried to get the hotel to make the adjustment. They refused and now I out $88. It's a shame that they could not make the adjustment. Quality Inn hotels will never see my business again. And to top it off I have been a guest privilege member for over 20 years.

Went well. Hotel wanted to charge $148 instead of the agreed upon $132, but they ended up agreeing to $133.

Very dirty. Bathtub filled with dirt, didn’t drain. Water barely came out of shower head. Bloody booger on the curtain. Tiny worm in the tub. Towels we were given looked like they were barely washed. Sheets had other peoples hair in it. Dead bug on wall. I guess you get what you pay for though. Less than $100 a night.

The only positive I can come up with is, the staff are friendly. Room had many small ants. Toilet “rocked” on its mount. Other reviews mentioned the dirt on all the flooring surfaces. Without a doubt, the dirtiest and least maintained property I have ever encountered.

On March 21st, my spouse and I registered at Quality Inn, situated at 11967 Chase Plaza Drive, Cincinnati, OH, accompanied by our one-year-old child. Upon arrival, we were initially pleased with the exterior and the efficiency of the check-in process. Regrettably, upon entering our room, we discovered soiled sheets and comforters, marked with both dirt and bleach stains. Upon requesting replacement linens, we were promptly accommodated. However, the hardwood floors proved to be unclean, as evidenced by the immediate soiling of our son’s clothing upon crawling. The following morning, on the 22nd, an attempt to shower was thwarted by the absence of hot water, further compounded by the detachment of the faucet knob, which fell into the tub upon adjustment. Subsequently, my husband addressed these concerns with hotel staff, resulting in a relocation to another room on the same floor. Yet, this transition was marred by the door knob detachment upon closure, an occurrence met with incredulous amusement. Once again, the linens provided were marked with stains and blemishes. This succession of disappointments stands in stark contrast to the expectations set by the hotel’s name, “Quality” Inn. Furthermore, it’s noteworthy to mention that the elevated expiration certificates, dated 2014, added to our concerns regarding the overall upkeep and maintenance of the establishment. On the morning of the 22nd, our breakfast experience further underscored our dissatisfaction, as we were confronted with a disheartening sight: the breakfast area resembled a domestic setting, featuring a conspicuous crockpot and unsanitary countertops. Picnic tables, adorned with fold-up chairs, were haphazardly arranged, alongside conspicuous storage boxes and unkempt dish towels strewn across the floor. The tables themselves bore traces of previous occupants’ meals, suggesting a lack of timely maintenance. Moreover, the pervasive neglect extended to the failure to empty trash receptacles and the evident accumulation of dust on hallway rugs. In summary, the standard of service and accommodation experienced during our stay at this establishment fell woefully short of expectations. As patrons, we firmly believe that hospitality entities should exhibit a genuine commitment to guest satisfaction, a principle which, unfortunately, was not exemplified during our time at Quality Inn.