알레그로 플라야카르 올 인클루시브 리조트(Allegro Playacar - All Inclusive Resort)

酒店在卡門的海灘，海灘超美，酒店就海灘旁邊，出門直奔！酒店的房間不大，都是兩層樓的小棟，一棟四間，環境可以，但是房間的設定很一般，如果對房間要求高的就建議再看看。這家是全包酒店裡麪比較便宜的，有兩個餐廳，有一個泳池酒吧。下午泳池有健身教練帶着跳操。沿海的酒店都是同一個海灘，所以沒差。總體來説價格比還可以吧。

The food is of the lowest quality. No air conditioning in many of the rooms, we had to change rooms 5 times. Snacks are days old croissants and muffins and cheap hotdogs. Entertainment is mediocre. The place is old and rundown. Lucky if you get hot water. Staff is wonderful!

This property show's well on the web - but its a trap. From the second you get there, they grab you for the presentation against your will. After that, we checked out the pool - it was dirty! Then the food, it was very poor quality. It was within 30 mins of arrival we decided to we didnt want to stay there. They would not let us go (the Front Desk Manager, Lulu) and refused to let us change hotels. Offered no help! It was after 3 hours of battle with the front desk that the GM stepped in and actually helped. He offered to let us go with a 1 nights penalty, which I disagree with since we were not even checked in yet! Overall - the front desk manager needs some serious hospitality training. I asked her 'dont you want your guest to be happy' she shrugged and said 'what do I care?' have a very very close look at the reviews... all are brand new and fake. dig, and you will find the real reviews.

The hotel is pretty nice and everything could’ve been great if it wasn’t for their AC problem. Many customers including my husband and I had to request many times for someone to either fix the AC or switch us to a different room and after 3 attempts of switching us around we got a room that worked but it was a lot having to go tell them about the AC issues too often.

We arrived at this property to find it extremely dirty. The pool had a film on top and the bottom of the pool was slimy. The food was subpar at best, there wasn’t anything available that I was willing to eat again. We were told at checkin that we were only allowed to make a reservation at 1 of the 4 restaurants at the resort and would otherwise have to eat at the buffet, that rule was not published anywhere. We were told when we tried to check in that they didn’t have any pool towel tickets available, so we had to sit there with children for several hours with them refusing to give us a towel. They don’t have any brand name liquor. The only air conditioning available was in the rooms, which we never saw since it wasn’t ready upon checking in. After hours of fighting with management we got them to agree to cancel our stay so that we could go to a better resort. The beach was the best part about the resort, otherwise I would stay FAR away.

The people, they made me feel like a queen. Great service, all the employees made me feel unique. Thank you

We really enjoyed our stay, it has such a relaxed vibe, no rushing in the morning to get pool or beach chairs, small buffet, but excellent food, stay were pleasant and helpful, stunning beach, we will return

Good size rooms, good food, specialty restaurants were GREAT! Good service and friendly staff. Hats off to Roberto and Alfonso for going above and beyond to assist us-THANKYOU!

Only thing i really dislike is having to wait in line for an hour every time you want to try to go to a specialty restaurant.