알레그로 플라야카르 리조트

This property was terrible! Stayed in this resort for 7 nights with my pregnant wife. First issue, the fan in our room was broken from the very first night, so I called maintenance and asked if they can come fix it. They never fixed it. Then our AC broke and leaked a huge puddle of water all onto the floor of our room. Also, our room was FULL of ants all over our things! So we had to keep all our hygiene supplies, clothes, etc. closed and locked away in our luggage. The food was mediocre, little to no activities, low maintenance of the pool, I can go on for a while with issues. For an all inclusive it was an absolute nightmare. For the price you pay here, you can pay the same elsewhere with WAY BETTER quality in every aspect. This resort needs a revamp to compete with the other resorts surrounding it. I personally, will never stay here again. I never leave ratings and I l absolutely hate leaving reviews like this, but this just goes to show how bad of an experience we had. Hope this place improves in the near future for the travelers yet to visit.

The food is of the lowest quality. No air conditioning in many of the rooms, we had to change rooms 5 times. Snacks are days old croissants and muffins and cheap hotdogs. Entertainment is mediocre. The place is old and rundown. Lucky if you get hot water. Staff is wonderful!

The hotel is pretty nice and everything could’ve been great if it wasn’t for their AC problem. Many customers including my husband and I had to request many times for someone to either fix the AC or switch us to a different room and after 3 attempts of switching us around we got a room that worked but it was a lot having to go tell them about the AC issues too often.

We arrived at this property to find it extremely dirty. The pool had a film on top and the bottom of the pool was slimy. The food was subpar at best, there wasn’t anything available that I was willing to eat again. We were told at checkin that we were only allowed to make a reservation at 1 of the 4 restaurants at the resort and would otherwise have to eat at the buffet, that rule was not published anywhere. We were told when we tried to check in that they didn’t have any pool towel tickets available, so we had to sit there with children for several hours with them refusing to give us a towel. They don’t have any brand name liquor. The only air conditioning available was in the rooms, which we never saw since it wasn’t ready upon checking in. After hours of fighting with management we got them to agree to cancel our stay so that we could go to a better resort. The beach was the best part about the resort, otherwise I would stay FAR away.

It’s very nice and super clean, buffet is tasty and the restaurants have great chefs it is a gourmet experience. The room was always clean. The property is huge and beautiful:)

Third time at this resort. Friendly staff and very helpful. Good food and amenities. Pool bar open till 10pm is definitely a plus.