그랜드 벨라스 리비에라 마야 -

Excellent services, restaurants are amazing..really like the atmosphere in Piaf and Cocina De Autor with live music performance. Spa is an eye-opening with water treatment.

11月14日早上離開瑪雅裏維埃拉酒店，在這個酒店入住離開時，我發現我的錢夾中少了300左右的美元。事情是這樣的：我入住時是打車到酒店的，我用現金美元付款車費，所以我記得我的錢夾中還有幾百美元，而酒店是全包的，所以入住期間我沒有任何現金消費。早上我離開酒店去機場時因為要打車，我想提前準備好美元現金，當我打開錢包時我發現衹有三十美元了。在入住酒店期間，我的錢夾放在我的包裏，我的包放在酒店房間桌子上。這期間衹有是酒店打掃房間的服務人員可以進入我的房間拿走我錢夾中的美元。因為早上我要趕飛機，我跟酒店人員反映後，沒來得及報警。到墨西哥旅行還是要注意財物、人身安全。

So many options and an excellent variety of experiences. Flavors and well made and fresh!

The staff is amazing and the property is beautiful. Everyone here goes above and beyond to assist you. The property is truely a gem, luxury at its finest. Keep up the great work. My family and I had a wonderful time staying at the grand velas.

We just returned from an unforgettable family vacation at Grand Velas Riviera Maya, and I can honestly say this was one of the best resort experiences we’ve ever had! From the moment we arrived, we were blown away by the amazing staff—so warm, welcoming, and attentive at every step. A special shout-out to our Personal Concierge, Viridiana Guillen, who made our stay absolutely seamless. She went above and beyond for our family, making sure we had everything we needed—especially for our little ones. She checked in regularly, helped us plan activities, and always made us feel cared for. Her attentiveness with both us and our toddlers was incredibly heartwarming. The cleanliness of the resort was top-notch—everything was spotless, which gave us so much peace of mind with small children in tow. The resort is also incredibly family-friendly, with thoughtful amenities like high chairs, cribs, toddler-friendly activities, and staff who never made us feel uncomfortable about the chaos that sometimes comes with little kids. One restaurant that truly stood out was Azul. While every restaurant offered delicious food and a great variety of cuisines, the service at Azul was exceptional. We were so impressed by Antonio Cauich Chi, Michelle Espino, and Chef Miguel Leon—they made every dining experience memorable. They were kind, welcoming, and made sure we felt comfortable even when our toddlers made a mess. Their hospitality was genuine and truly appreciated.

When you advertise a “kids zone” play area and it’s under construction, you should red flag that and notify your customers.