Very friendly welcoming staff in reception and bar. Clean room apart from Tons of spiders we had to let free outside upon arrival, and large cobwebs above the bed on wall. It’s fine, we are in the countryside i get it, but maybe a keen eye needed for these things before guests check in. Especially around the entrance door frame. The stand out thing for us was the pool facilities. Wow, a proper swimming pool and everything is SO CLEAN and well maintained, we loved it! Staff didn’t know about bus services. But Saturday night we took the bus into Ledbury and even got the last bus home from Ledbury at 11pm and the bus stop is the entrance of the drive way into the hotel! So convenient and a lot cheaper than paying taxis, maybe hotel could mention this somewhere so other guests not wishing to drive know that the bus to Ledbury or Hereford is on the door step. We stayed 2 nights and only had breakfast on the first morning, while the staff were all very hospitable and friendly the service was chaotic, tables have no number system so food coming out of the kitchen ended up going to wrong tables .. we just had continental breakfast, fresh fruits were lovely, portions massive, however the pastries not edible as they were pre-fab out of packets and not fresh. Maybe we should have tried the full English instead? Anyway overall a very pleasant experience, lovely location and buildings and outdoor areas all very well maintained…
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