옴니 윌리엄 펜 호텔(Omni William Penn Hotel)

The location of awesome. But room itself is outdated. Wall sealing are starting to come off. Amenities are fully functional though. We asked for extra body lotion but took them more than 30minutes to respond. We ended up bumping into house keeping in the corridors and asked for them there.

很一般的酒店。它曾經是匹茲堡最豪華的酒店之一，但現在滑坡得非常明顯。幾乎沒有任何服務，房間內部的電話是壞的（想要客房服務得親自下樓），衞生做得也一般（床單上甚至有污漬）。 酒店內部商店、餐廳也幾乎處於倒閉的狀態。我們入住的時候下大雪，白天根本出不了門，結果這麼大一家酒店竟然沒有吃的（衹有一家酒吧還在營業）！ 最後，由於這個酒店的整體設計，幾乎所有基礎房型的窗户都是對內的（窗户對面就是一堵牆），有點幽閉。

匹茲堡歷史悠久的酒店 建於1961年 房間一看就是老牌星級酒店 喜歡那個燈光 晚上躺着休息很舒服愜意 酒店位置也不錯！前台服務稍差 其他都不錯！VALET停車服務的人很好 不過酒店沒拖鞋 有牙刷牙膏

Room had dirty floor and dust all over. Couldn’t get elevator to work after trying several times another guest told us you had to scan key card. Front desk didn’t tell us. Room was not up to par clean, and bath tube leaked and dripped all night long keeping my wife and I both awake.

Nice old hotel. Charming, however needs some updating. Queen sized beds instead of fulls would be much more comfortable. One of the bathrooms countertop in bead of replacement not just repair. Otherwise a great stay.

My husband and I have stayed at the Omni quite a few times when we come into Pittsburgh because we have always had a wonderful experience. The hotel is beautiful and the staff has always been friendly. However, this particular stay we had a horrible experience with the bartender named Marissa. She was horribly rude and even her bar manager could not control her attitude that evening. But the next morning we spoke with Joe, who is the day manager, and he was so polite and completely apologetic for her absurd behavior and ensured us that he would be speaking with her. Unfortunately this incident took place on Saturday evening, and Marissa was working Sunday evening, so after the Penguins game we opted not to have drinks at Palm Court because we did not want to deal with her again. But we did not let that one horrible experience affect the rest of our stay. To the other staff at Palm Court, Nick and Bob, you both are amazing. To Laurie who bartends The Tap Room, you are so fun to be around and you always provide such awesome service. Thank you, Joe, for your willingness to rectify our horrible experience we had with Marissa. Because of your attentiveness to this issue, we have given you 5 stars in all categories and will be willing to continue to stay at the Omni William Penn.

Loved the historic beauty of the hotel; really nice lobby. Staff very friendly and the restaurants and bars in the hotel were great!

everything was just beautiful. the restaurants were delicous! Went to see a hockey game with my son and really enjoyed our stay!

Super clean. The building is historic and beautiful. The mattress wasn't my favorite, but everything else was great. The staff was very friendly and helpful.