시티 익스프레스 피에드라스 네그라스(City Express by Marriott Piedras Negras)

Not bad, but there’s was an issue with my check in and I was requested to pay full price again in hotel. There should be a better communication with app and hotel in the future

Very clean, kind service I will stay again.

Our air conditioning was not working, made loud noises. We asked to be changed to a new room; the security guard came into our room at 2 am and changed us to a different room that also had an AC unit that was not working. The price for one night was excessive for how outdated it is.

Didn't get the room we payed for.... payed for a queen sofabed and when we checked in they didn't had no rooms available, so we end up getting a double bed..... Second, there was no water at night, could even take a shower nor use the toilet... bad bad

If you are transit traveler with pets and you are looking for a clean, comfortable and great location please ?? This is the perfect place for you . I’m very grateful with Ms Abigail’s assistance while was a very hard rain she made is feel at home , and her supervisor Both were very nice to acomódate my family in a nice room , God bless y’all

The check in was smooth and easy. The attendants spoke English and Spanish which I think is great. The rooms were spacious, modern and clean. The breakfast was your typical breakfast, which is an honest let down; considering that the surrounding hotels provide a more authentic breakfast experience. Check out was smooth and easy, this is definitely a two day hotel not a long stay option.

The reception staff is very very very very poor love they don't know how to do their job just one lady like that but the others don't and they are very bad at responding very despotic

The staff was amazing, everyone, receptionist, kitchen, cleaning. About the cleaning, I don’t think they can do more, the type of construction itself keeps the smell, it doesn’t matter how much the clean if the don’t have a deodorizing service/system.

Air conditioner didn't meet up with what we needed for extremely hot conditions in the area. Ran out of water in while showering.