Coral Bay View Resort DO NOT BOOK !SHOCKING ! What to say about this place! We have stayed here before in 2019 , and we had an amazing apar**ent with a balcony and everything we needed in the apar**ent was there. So we decided to come back again to the same resort. We booked the deluxe town house 2 bedroom apar**ent, with a balcony and access to the top roof. When we first arrived it was just after 11pm. The manager took us to our apar**ent when we walked it looked nothing like a deluxe apar**ent. He showed us upstairs bedrooms and said we had no access to the top roff. Before he left we said to him this is not what we booked as this is definitely not deluxe he said to come back the following day to speak to his manager. We did that as it was after 11pm. After he left we had another look around the apar**ent, They were plastic chairs inside the apar**ent, the fridge handle was broken, the kettle lid was broken which meant someone nearly got brunt with the water but luckily never still not the point, it was a mess in the cupboard and behind the couch was dirty with rubbish and the couch had a cover over it which we lifted up to see it and it just didn’t look nice. As we have stayed here before we knew what we were expecting what we were not expecting not this. The next day we went to what they called reception all it was a room with a desk , computer , chair and all bits a pieces. Anyway we should him the pictures and asked him to move us to what we booked. He said he will phone his manger and let us know. So we went back to the apar**ent and sat outside. He came back and said there is nothing they can do as and I fully quote “we are fully booked”. But we said to him we’re not staying in something not is not deluxe as we paid more and we got was a basic apar**ent. We wanted them to move us and if they couldn’t to clean the apar**ent. He went away again and came back, said we can go to their sister hotel down near the beach but meant we had to pay 25euors each per night, or we had to cancel. Which if we cancelled we had nowhere to sleep. This company wanted to put 4 women out in Cyprus where they don’t stay alone! It’s shocking!! But they wanted us to pay more money for other apar**ent, we said we were not paying anymore money and we wanted a refund or at least part refund and for them to move us. He went away and came back. They had another apar**ent for us that was 2 doors down. So we decided to go with it but wanted to see it first. It was still defo not deluxe but cleaner than the other one. Still we had to take it as nothing else we could’ve done. We still said to him this is not deluxe what we have ordered was less than basic, and we wanted partly our money back as the apar**ent we were in was not deluxe. We have looked on reviews on every website and can’t believe what we have read about this place we never thought it was true but with the picture we have took I hope no one else goes here again. I will be putting this on everything I can
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