DO NOT STAY AT THIS HOTEL. PLAN YOUR TRIP IN ADVANCE AND GO TO AYERS ROCK RESORT. I REPEAT DO NOT STAY HERE!!! They are rude, take more than 72hrs to reply to and have poor customer service. However, the Trip.com customer service was exceptional and tried their best to help. The hotel even took a ridiculous amount of time to reply to Trip services. They are AWFUL! Do not go there!!!
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