Chrisenbel Suites Pinnacle Petaling Jaya

It's a homestay. Checking in is a little complicated. Room is clean and tidy. A gas station convenience store is located on Lg4. Take lift to Lg1, then change to car park lift located just to the right of the room lifts' entrance. Go to Lg4 and you'll find it. If you're driving, checking out needs some maneuvering. Drive out using the car park pass provided. Then at the hotel lobby drive back to the car park on Lg1, using TnG, to return the access card and car park pass. 🤗

I stayed for 3 days and 2 nights. I came all the way from Johor hoping to rest before my training the next day, but unfortunately I had to spend extra time and energy cleaning the sticky floor myself. The wardrobe was dusty, the bed still had sand, and the toilet wasn’t properly cleaned. The bidet was installed very low, which was uncomfortable to use. Internet and mobile network were very poor before connecting to the room WiFi. I even had to go down to Level G to make a call. After connecting to the room WiFi, the internet worked fine. The check-in instructions were confusing. The password in the attachment was inaccurate, and the format differed between check-in and check-out (check-in: *1234* vs check-out without *️⃣ : 1234). Guests shouldn’t have to go on a “treasure hunt” to figure out the check-in process. It would be much easier if instructions were left at reception or a PIC handed over the key. The RM200 deposit feels too high considering the limited facilities, there is no swimming pool and no gym. Parking is narrow, and I struggled to enter with my MPV. It would be helpful if a warning or guidance for MPV drivers is provided before entering LG1 parking to avoid difficulty. Clearer guidance or a staff/PIC to assist guests when parking larger vehicles would also be useful. For safety and convenience, it would be great if the door could be upgraded with a doorbell and touchscreen password lock, as sometimes housekeeping has to knock and it’s hard to hear from inside. The lift also malfunctioned once, and although the deposit refund was promised for 4–6 PM, I only received it after 11 PM. Overall, while the location is convenient, the stay was disappointing and stressful. Improvements are urgently needed in cleanliness, check-in process, parking guidance (especially for larger vehicles), facilities, safety, and door access, especially given the high deposit required.

Good for stay and cheaper Too .nearby KL and just walk To LRT Asia jaya To go To city

Trying to get a new place to work solo on day time. So far a good one

Location was pretty confusing and the steps to collect the keys are rather troublesome. However the place was clean and had an amazing view.

So so, towel not clean