퍼스 킨크레이그 보호지역 근처 호텔

나는 나쁜 리뷰를 쓰는 것을 정말로 좋아하지 않지만 이곳은 훌륭한 평가를 받을 자격이 없습니다. 위치가 좋고 객실이 큽니다. 나는 스위트 룸으로 업그레이드했지만 모든 것이 매우 오래되었습니다. 내 창에는 바람이 휘파람을 불지 않도록 하는 마스크 테이프가 있었습니다. 그래도 정말 멋진 모습은 아닙니다. 체크인은 재앙이었습니다. 금요일 저녁이었고 주말에 많은 사람들이 도착했지만 분명히 직원의 요구 사항을 제대로 계획하지 않았고 우스꽝 스러웠습니다. 뿐만 아니라 EFTPOS 기계가 작동하지 않아 종이 시트를 채우고 있어야 했습니다. 기술이 떨어지는 걸 알지만 솔직히 말해서 그것은 나빴습니다. 공정하게 말하면 도착했을 때 기분이 좋지 않았기 때문에 전체가 아마도보다 훨씬 나빠 보였고 직원들은 실제로 무지하다는 사실에도 불구하고 꽤 좋았습니다. 나는 몇 가지 특정 요청으로 도착하기 전에 호텔에 메시지를 보냈고, 그들은 나를 웃게 만든 절대 반대를했습니다. 그들은 큰 문제는 아니었지만 특히 당신이 그들의 충성도 프로그램의 다이아몬드 회원일 때 중요한 것은 작은 일입니다. 나는 장소를 새로 고침하고 직원이 플러그를 꽂아야 한다고 생각합니다. 실제로 리뷰를 쓰지도 않겠지만, 가장자리를 넘어서 나를 밀어내는 것은 샤워를 켜고 샤워 실 바닥에서 머리카락 더미가 소용돌이치는 것을 보았을 때였습니다.

이것은 정식 호텔이 아니라 B&B처럼 보입니다. 호텔 로비가 개조 중이고 바닥이 판지로 덮여 있습니다. 씨트립에서 33평방미터의 더블 베드룸을 예약했는데 그 이상이어야 합니다. 20평방미터 이상의 객실입니다. 호텔 웹사이트에는 33평방미터의 객실이 없습니다. 방은 넓고 발코니가 있습니다. 맞은편에는 아름다운 풍경이 있는 역사적인 교회 병원이 있습니다. 직원들은 매우 정중하고 기꺼이 도와줍니다. 단점: 욕실은 매우 깨끗하지만 매우 낡았습니다. 핸드샤워 헤드가 없고 샤워캡이 제공되지 않습니다. 첫날 너무 늦게 도착해서 강제로 머리를 감아야 해서 매우 불편했습니다. . 저희 집에 있는 온수 샤워기 헤드에서 물이 뚝뚝 떨어져서 세게 닫아야 했어요. 냉수 샤워기 헤드가 떨어져서 룸관리실과 리셉션에 알렸는데 체크아웃까지 처리가 안 됐어요. 5일 후. 이른 아침부터 욕실에서 물 흐르는 소리가 방에서 들려오고 방음이 잘 안됐어요.. 여기 머큐어 퍼스 온 헤이보다 옆집 머큐어 퍼스가 훨씬 좋고, 방값이 조금 더 비쌀 뿐입니다. 값비싼.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

The Westin could be everything you’d want from a great city hotel in a brand new curated precinct with restaurants and bars, let down completely by the incompetence and complete apathy of the staff. The exception was the front desk, with quick friendly service but beyond that it was completely amateur and haphazard. The room service was spotty everyday, and on 2 days the room was not made up, every other day the room coffee cups, milk or spoons or coffee pods or sugar or milk was not replaced or towels not provided. You’d think service staff have a checklist, should be easy right!? The lobby cafe in the hotel called Haven was more like Hell, I had to dedicate a separate review for that as the service was non existent, appalling. Garum again has so much potential, alas the service is astonishingly haphazard, food not delivered, 30 minutes to bring my wine, served up after my meal. Frankly the staff have no idea, the poor manager made up for it, but he is terribly let down by his team, who don’t seem to miss an opportunity to disappoint. Wow so much potential absolutely wasted by something very fixable, if you can’t change the people then change the people! There was clearly a lack of middle management. The porters at the door were equally incompetent or inexperienced, I fumbled my way through the two large entrance doors, and after I made my way through, there was a feeble attempt by one if the porters that lifted his head up from his phone to assist with my hand luggage into my car, he seemed so pleased with himself that he was my knight in shining armour, hopeless. Come on Westin, prove me wrong, really I want this fantastic hotel to succeed in my neighbourhood, I want to recommend you to my colleagues and friends but fix your rubbish service!! Until then I can’t recommend you, I have a reputation to protect something you should care about as well.

My wife & I had a wonderful staycation last week, from start to end the service both friendly and impeccable. At check-in my Ambassador level was well acknowledged. Our room was clean, comfortable, very quiet, modern, and well appointed. Breakfast at the Hotel's ground floor restaurant, Ivy & Jack, was excellent overall, great service too. However, my wife felt more asian breakfast food would be good, think noodles and cooked asian vegetables with the Fried Rice being vegetarian rather than containing meat. Can well recommend the hotel and it's location.

We wanted accommodation close to the Arena and this was perfect. The staff, cleanliness, breakfast, accessible bathroom, were all great. Shame about the comfort level of the bed and couch. The bed rolled into the middle big time and was very low. The couch was extremely low making it unusable for a person especially with a disability. They had obviously not thought about this aspect of useability only the bathroom to make it an accessible rating. We would stay again but not in that room and we would enquire about the comfort of the furniture.

나는 생일을 축하하기 위해 Intercontinental에 머물렀다. 호텔은 무료 와인 한 병을 제공했는데 매우 좋았습니다. 방은 지불 한 가격에 비해 매우 작았고 호텔이 비교적 새롭다는 점을 고려하면 약간 구식 느낌이 들었습니다. 우리는 클럽 라운지 이용에 대해 추가 비용을 지불했고 그렇지 않기를 바랐습니다. 그것은 내가 방문한 최악의 라운지 중 하나여야 합니다. 그것은 매우 오래되었고 무균 느낌을 제외하고는 분위기가 없었습니다. 음식 제공은 매우 열악했습니다. 저녁 카나페는 몇 시간 동안 밖에 앉아 있는 것처럼 보였고 품질이 좋지 않았습니다. 아침 식사는 훨씬 덜 식욕을 돋웠습니다. 너무 오래 앉아 있던 건조한 재가열 음식과 차가운 음식의 조합이었고 대부분은 먹을 수 없었습니다. 라운지 서비스는 적절했지만 확실히 특별하지 않고 별 5개도 아닙니다. 체크아웃할 때 숙박이 어는지 물었고 적절하지만 그 이상은 없다고 말했습니다. 체크아웃 조수는 숙박에 대해 나에게 감사를 표했습니다. 나는 호텔의 일반적인 이메일에 피드백을 받았지만 응답을받지 못했습니다. 이는 손님의 피드백에 얼마나 많은 관심과 배려를 주는지 묻습니다. 현재 Perth CBD에 많은 호텔이 있으므로 Intercontinental은 귀국 손님을 유치하기 위해 게임을 개선해야 합니다.

결혼 기념일을 위한 특별한 날과 Hilton Parmelia 직원이 잘 돌봐 주었고 오랜 시간 직원과 새로운 만남을 보는 것은 항상 좋습니다. 다이아몬드 HH 동안 우리는 주말 동안 아름다운 Kings 응접실로 업그레이드되었고 우리 방에서 놀라운 아침 식사를 먹었고 항상 이그제큐티브 라운지가 편안한 곳으로 즐겁고 제공되는 음식은 종종 다양합니다. 우리는 Samuels 레스토랑과 바 음식 메뉴를 즐깁니다. 그러나 나는 covid 이전 시대의 Caesar 샐러드를 그리워합니다. 예전에는 최고였습니다. 우리는 DT를 포함한 다른 퍼스 호텔에 머물렀지만 Parmelia는 여전히 우리를 위해 최고입니다. 주말을 특별하게 만들어 주셔서 감사합니다.

와! 우리는 Perth의 3개 다른 장소와 Busselton의 1개에 머물렀습니다. 이 장소는 우리가 머물렀던 상위 3개 호텔에 있었습니다! 조용하고 고급스럽고 매우 친절한 서비스, 일일 하우스키핑, 빠른 리프트, 매우 쉬운 발렛 주차, 훌륭한 위치 및 놀라운 가격에 모두. 우리가 여기에 머물렀던 3 박에 대해 충분히 말할 수 없습니다. 더 길었으면 합니다.

We upgraded to an executive room, which was very comfortable. We could not get near enough to the hotel on arrival to park and check in. There is a small very narrow lane way that runs from Wellington St to Murray St with no indication of which way the traffic flows. We parked up eventually on Murray St in a multi storey and fortunately our one suit case was easily wheeled the 100 metres or so to the hotel. The hotel info was all available on the room tv screen. I checked breakfast times and saw it was served up to 10-30 am on a weekend. Next morning we arrived at breakfast at 9-45 am. The waiter looked somewhat taken aback. There was only enough orange juice for 1 person, the tank on the tea maker was dry, there was no butter or bacon. The water tank was refilled, butter produced. The chef lifted the lid of the scrambled eggs and they looked disgusting. I asked the waiter if we could have a fried egg. He had to go find the chef. He cooked the eggs, burnt on the bottom runny white on the top. My breakfast at a cost of $30 consisted of one slice of toast 3 mushrooms, half a scoop of congealed baked beans and half of a very sad looking tomato, plus the delicious burnt egg, one cup of black tea. I heard the waiter and chef grumbling together about breakfast times and their attitude prevented me from complaining and asking for fresh food. It transpired that breakfast time had been changed to finish at 10am. The receptionist enlightened me as we checked out next day. There was still a sign on reception saying that breakfast on a weekend lasted until 10 -30am. Needless to say we breakfasted elsewhere next day. It's a soul less hotel, with about as much vibe as a grave yard. We used the fantastic bar of the new Novotel directly behind Rydges. I also found we could have stayed there at a cheaper rate! Will not be returning.