호텔 소라타마(Hotel Soratama)

Passamos por um terremoto durante a estadia. A equipe foi muito atenciosa mantendo a tranquilidade para sairmos do hotel até sabermos que estava seguro para retornar.

Gracias por todo

The first night we were given a room with view of a roof top filled with hundreds of pigeons that made a lot of noise, the bed was hard as a rock, I went to the front desk and was told they didnt have another room, but it was not true because there were rooms available through *******, we had dinner and our waiter leo was nasty and rude, the following day I rebooked and this time we got a nice clean confortable room. Leo apologized to us, overall its a good hotel, but still too thirld world in some aspects

I have stayed at other properties near this property that had much bigger rooms, much quieter, and cheaper. I am most upset about the amount of noise I can here in the room. I was woken up several times by people talking in the hallway and at 2 am by someone blow drying their hair from another room. The food in the restaurant was not that great. I had salmon with shrimp rice. Everything was over cooked and dry. Definitely will not be returning.

Front desk. Miss Erika. I charge taxes. I have been to many hotels and they never charge me more than what I pay at Expidia. and she said that she didn't care about Expidia. but I had to pay taxes. saying that my passport is Mexican and it is American. and she said that she entered Colombia with a work visa. when she comes in as a tourist. her service is terrible

No working air conditioning in my room and I found out it’s not just me, but other guests complaining for this issue as well.

The hotel is ok but I won’t be staying there again, the person who checked me in was the worst. The food was also so so

The Wifi did not always work, very inconvenience if you are trying to do business. The shower pressure was not impressive.

Everyone was really nice! The hotel was full and I got a free upgrade, totally unexpected but such an amazing surprise. The only thing I'd say could improve is the food, there's no variety, especially at the rooftop restaurant. Other than that, this was a great stay, one of the best hotels I've stayed in Colombia.