타운플레이스 스위트 펜서콜라(TownePlace Suites Pensacola)

The staff was awesome! The breakfast had a lot of variety and was very tasty. I had an issue with the TV in the room at first, but they came up and fixed it immediately. Definitely would stay again.

Checked in hotel. It was much older and has not been not renovated. Nice Man rode elevator with us. He Got off on same floor as us and looked suspicious, like it wasn’t his floor. He knocked on a door like he was going to a room, but never called a name and never went in, he just hung out in the hall and kept watching us and taking notice of our room number. We went in the room, told front desk…they were very nice and said they would check it out, but the man disappeared. Being two females traveling alone, we decided not to stay in this hotel. We didn’t get our money back, but we didn’t feel safe. Not a great area!

This was the best hotel of five that we have stayed in on this trip. We really liked the two bedroom suite.

The suite smelled of ****. I had to shut the bedroom door and have the a/c fan on continuously. There are NO usb plugs. I had to go off property and buy one. Silverware was dirty. There was no answer when I called the front desk several times regarding the usb situation. There was a dirty wash cloth hanging on the shower rod.

The staff was AMAZING! Super friendly and willing to help. Slight hiccup at check in. Given a key to room that didnt work, went back to desk, was told that was the wrong room they wrote down. Gave me new room number, key didnt work. Went back down to desk and they came up personally, second room wasnt cleaned yet...had to put us in third room. Unfortunately, wife found quick moving roaches in room next day, and we were moved then to a fourth room that was clean, but the window was broke...wouldnt stay open. Staff was so friendly and accomadating and helpful. Unfortunately, probably wont stay there again with the other issues. Mainly the bugs.

Front Desk was very pleasant. Checked in no hassle. Room was clean.

I've stayed here a few times. I feel comfortable in secure. It's clean and a nice environment

My top 3 complaints are the horrendous smell (dank), very outdated, and stains in several areas. Eventhough the room was tidy I found stains from food splatters, filth on light switches and baseboards, and scuff marks on doors and walls. The furniture/some of the appliances definitely need replacing. After finding a stain on a wash towel I decided to leave and shower at home. The staff was nice however.

Ideally located for easy access to beaches, highways, dining, shopping etc. The full kitchenette made it easy for coffee, teas meals and the friendly staff for making the stay very comfortable. The complimentary breakfasts and all day coffee made life a breeze. Thanks for everything, manager Kathy ensured that we were quite comfortable with everything. The exercise room was just what we needed also. Big Thank You again to management and teams.