We cannot fault the room we had. Modern, freshly decorated and with a very comfortable super king bed. Also our room had good views towards Blaneau Ffestiniog. However, the restaurant was very disappointing offering only a poor/limited range of processed food (pie and mash; fish and chips; burgers etc.). Also, the service at breakfast was very, very, slow/poor. Clearly most of the (minimal) staff had not received hospitality training (or they had forgotten about the importance of customer service). It is such a shame as this historic, lovely, hotel could be so much better if they employed chefs and offered, for example, traditional Welsh dishes. So, to summarise, a good place to stay but possibly look elsewhere to eat
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