Hotel Inn Pendleton I-84

Very tight parking lot. Rude staff. Advertised as pet friendly but there is only concrete for your pet to do its duty, amazing allowing pets and having nowhere for them to go. I would add more but it is not worth my time. Take my word for it, use super 8.

New ownership of 3 years still hasn’t figured out how to manage this hotel. Communication on reservations, transparency on reservations, room accommodations only seem to get worse. My family has been staying here for over 40 yrs and this new mgr is not consistent and lacks welcoming us back year over year. Rooms are repaired with cheap equipment (ac, tv, fridge, microwave, etc), caulking and molding is deteriorating leaving dust and mold in the cracks of bathroom, room door locks are inconsistent forcing you to get new keys or help trying to get in your room, bath towels are horrible if you get them, toilet paper is harsh and no extra roll given making it very embarrassing to go ask for more , toilets clog just as easy, trash cans are not emptied daily, and I could go on … All these things are easily manageable with time and planning but they don’t care as long as they take your money This once was a great experience that was constantly a home away from home during the Pendleton Round Up but those days are gone

Room was very nice. Clean and new looking. Breakfast was good. Staff were helpful. Plenty of restaurants nearby. Good value. We would stay again anytime

While the room was clean and in good shape, and the bed was comfortable, the neighborhood was a little sketchy. Also, although they advertised free breakfast on Priceline, there was no breakfast "not since Covid."

I booked a room last minute mid-week and it was under 100$ with tax, can’t beat that! Pros; Room was clean, staff was friendly, free Wi-Fi, free continental breakfast, mini fridge, microwave, heat/ac, pet friendly. Cons; It was close to the road. Breakfast was limited. And shampoo/soap that was provided had no scent. All things I can live with and I’m super picky.

My employee showed up to check in his room. The key was not working. They went through 5 keys and one hour before getting into his room. Once he gained access to his room, it was filthy and there was stains on the bed and a rip in the comforter. I then called the front desk to let them know he was checking out early and we are requesting a refund. The front desk customer service person was Urvi. She was extremely rude and unwilling to help in anyway. Please be sure you always check reviews prior to booking at a hotel you are not familiar with. We thought since this was backed by Wyndham that it would be a friendly clean establishment and it was the complete opposite.